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Customer Service Network Engineer

Location:
Columbus, OH
Salary:
$35
Posted:
November 25, 2023

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Resume:

MUTAZ AWAD ELHAG

DOB **/**/****

NETWORK ENGINEER

COLUMBUS, OHIO, 43220, U.S.A.

+1-614-***-****

+1-980-***-****

https://allpoetry.com/Mutaz-Awad-Elhag

www.mutazelhag.org

ad1fv4@r.postjobfree.com

ad1fv4@r.postjobfree.com

NETWORKING - INFORMATION TECHNOLOGY - TECHNICAL SUPPORT - CUSTOMER SUPPORT CORE COMPETENCIES 2005-2023:

Basic SQL, Oracle

HTML

logic Fundamentals Basic C++

Ruby logic Fundamentals

Python Logic Fundamental

Verbal English & Arabic communication skills

Data & Voice customer service Troubleshooting skills “Call Center Skills” VoIP-AASTRA Server Configuration and IP Phones

Virtualization-Configuration VMware Player and ESXi 6.7 Hypervisor Virtualization, and Docker University Lab and Home Lab LAN, VLAN, WAN Virtual and Physical Configuration Microsoft Word 2007, Microsoft Excel 2007, Microsoft PowerPoint 2007, Microsoft Access Microsoft Windows Server 2000, Windows XP, Windows 7, Windows 10, Linux, Apple Mac OS COMPUTER NETWORKING SPECIALITY 2005-2023:

CCNA & CCNP

Cisco routers configuration

L2 & L3 Switch configuration

LAN & WAN Troubleshooting

VoIP Design and Implementation

Network Security

Wireless Design and Implementation

Meraki Firewall Configuration GUI

EDUCATION 1991-2025:

KELLER GRADUATE SCHOOL OF MANAGEMENT, NAPERVILLE, IL, U.S.A 2023-2024 Expected-ONLINE-M.S. of Network Communication Management Technology DEPAUL UNIVERSITY, CHICAGO, IL, U.S.A

2019-2023-ONLINE-M.S. of Network Engineering and Security DEVRY UNIVERSITY, COLUMBUS, OHIO, U.S.A.

2005-2011-ON-CAMPUS- B.S. of Computer Network. Technical Management Technology S.C.E.T, CHALAKUDY, KERALA STATE, INDIA

1991-1995-ON-CAMPUS-Associate Degree of Aeronautical Engineering VIDEO TRAINING TAKEN AT CBT NUGGETS, LYNDA, INFINITE SKILLS, AND PLURALSIGHT, AND UDEMY 2011-2023:

CompTIA Network+, CCNA Route & Switch Courses, CCNP Route & Switch Courses, CCNA wireless courses, CCNA Security courses, CCNA VoIP Courses, CCIP BGP Courses, and IPV6 courses, VMware vSphere Data Center Virtualization-These Training are Videos Courses and online video streaming courses from CBT Nuggets Trainings and their website. I have saved these Courses' “training” on my laptop for daily refreshment.

COMPUTER NETWORKING LABS COMPLETED AT DEVRY UNIVERSITY 2005-2011: Created and Simulated LANs for a lab environment such as VLANs, VLAN TRUNKING Protocol “VTP”, and Spanning Tree Protocol “STP”, we did set up NAT through a Command line. We have simulated and created WANs for a lab environment such as leased lines; Circuit Switched, such as Dial-Up Modems, and ISDN. And Packet Switched, such as Frame Relay. We did set up VPN connections. Using cisco CML2 & GNS3 2011-2023:

CML2 & GNS3:

Create virtual LANs and WANs Topologies then do all the Switching and Routing configuration; for the switching, such as configuring VLANs and assigning ports to those VLANs, For the routing, such as configuring routing protocols such as RIPv2, OSPF, EIGRP, IS-IS, and BGP, For WANs such as configuring Frame Relay, PPP, and HDLC.

Cisco Routers & Switches Internetwork Operating System “IOS” 2005-2023: Logical learner in Cisco IOS in Configuring Cisco Switch & Routers for a LAN & WAN environment or any type of organizational environment “from small to mid-size to large enterprises” for connectivity, security, reliability, and redundant, connecting Cisco routers around the country or the Globe, in whatever a designed topology that has been suggested. I am also a lab & “real world” team player. Senior Project- We have created Logical and Virtual Circuits using WAN Technologies such as Frame Relay, PPP, HDLC, and VPN, Connecting DeVry Columbus Campus to DeVry Campus. We have created a complete Chicago Network Design, creating, and connecting a LAN in DeVry Columbus, connecting through WAN technology to a LAN in DeVry Chicago using the above-mentioned WAN technologies.



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