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Customer Care Interior Design

Location:
Hollywood, FL
Posted:
November 24, 2023

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Resume:

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Elsa M. Canelón-Karg

Hollywood, Fl, *****

Tel: +1-754-***-**** ad1e2k@r.postjobfree.com

Summary

Extensive experience within the Construction Industry, (General Contracting), Project Management, Construction Administration, Staging for Real Estate Sales, Interior Remodeling and Renovations & Interior Design.

Full responsibility for project completion, quality customer care and quality control of products and services, including but not limited to selection of materials for flooring, furniture, wall coverings, lighting, landscape, window treatment design and installation. Innovative and creative problem solver with strong organizational and team work skills. Fluent in Spanish, conversant in Italian, and Portuguese. Experience

ETHAN ALLEN Home Interiors 2015 to Present

Pembroke Pines, Florida

Interior Design Associate

Responsible to meet yearly sales targets doing retail sales.

Design and supervise interior design projects and supervised day-to-day progress to completion.

Scheduled deliveries of furniture and accessories of home design projects.

Established and maintained cost accounting system.

Handled accounts receivables

Support in the Comprehensive Presentations of junior interior designers to clients

House calls, space consulting, floor planning for national and international clients

Received the “Award of Excellence” for customer care, top seller and highest number of repeat clients.

EMC Servicios Integrales 2008 to 2015

Barcelona, Spain

Interior Remodeling & Design Services

Design and supervision of several crews for interior renovation projects throughout completion.

House calls, space consulting, floor planning, budget management.

Scheduled deliveries of materials

Management of the weekly payroll

Handled accounts receivables.

Compliance with city codes and regulations

Comprehensive Decoration of all spaces including window treatments. 2

ETHAN ALLEN Home Interiors 2003 to 2007

Pinecrest, Miami, Florida

Interior Design Associate

Responsible to meet yearly sales targets doing retail sales.

Design and supervise interior design projects and supervised day-to-day progress to completion.

Scheduled deliveries of furniture and accessories of home design projects.

Established and maintained cost accounting system.

Handled accounts receivables

Support in the Comprehensive Presentations of junior interior designers to clients

House calls, space consulting, floor planning for national and international clients

Received the “Award of Excellence” for customer care, top seller and highest number of repeat clients.

EMC (Construction Management Services) 1999 to 2003 Miami, Florida

Independent Consultant / Project Manager

Prospecting, servicing and calling on established clients and new clients, preparation of estimates, coordination of all construction trades.

Hire all necessary crews and Sub-Contractors.

Analysis of client’s design preferences, budget calculation and dead-line compliance, implementation and application of County Building Codes.

Preparation and submittal of work in progress requisitions, compliance of all items requiring adjustments on final punch list.

Acted as liaison between client and all suppliers, including but not limited to Furniture stores, soft goods shops, and all related construction material suppliers during entire process to completion of project.

Excellent Space Planning Skills. Consistently increased new clientele and expanded business with established clients.

Mexal Corp. (General Contractor) 1991 to 1999

Miami, Florida

Administrator, Proprietor

Started up company in Miami, Florida. in 1991, setting up administration, management and operations.

Undertook a market analysis and opportunity evaluation within the Dade County construction industry.

Identified prime construction bids, developed, processed and submitted cost estimates which resulted in winning bids for new construction and renovations of Dade County educational facilities.

Negotiated rates with Bonding Company.

Obtained and negotiated lines of credit with banking industry.

Prepared and executed contracts, weekly and monthly reports and worked with accounting department in preparation of financial statements.

Successfully achieved and completed construction projects of $10 Million in 8 years. 3

Constructora Disegna, C.A. (Interior Design Firm) 1984 to 1991 Caracas, Venezuela

President, Director, Proprietor

Responsible for administration, management and operation of business.

Designed projects and supervised day-to-day progress of works to completion.

Purchased construction materials and scheduled deliveries at intermittent stages of projects.

Established and maintained cost accounting system.

Handled accounts receivables.

Supervision of professional performance of staff of 5 employees. Education:

Bachelor of Science Degree, 1973

Specialized Training:

Construction Management, Miami, Florida (1992)

Aluminium/Non-Ferrous Metals Course, Caracas, Venezuela, (1984)

Customs Traffic Assessments/General Trading Basics, Import-Export Procedures, Caracas, Venezuela (1980-1982)

Interior Architecture and Furniture Design, Instituto De Artes Decorativas de América, Caracas, Venezuela, (1978 - 1980)

Civil Engineering, Universidad Catolica Andres Bello, Caracas, Venezuela(1975- 1978)

General Education and Engineering courses, Universidad Simon Bolivar, Caracas, Venezuela, (1973 - 1975)



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