Customer Service Office Assistant

LaTarsha C. Tubbs

Sawyerville, AL ***** • 334-***-**** • ad1ddd@r.postjobfree.com

Professional Summary

Highly organized healthcare professional with exemplary multitasking, time management and customer service skills. Responsible individual willing to go the extra mile to help the organization excel.

Skills

Attention to detail

Verbal Communication Skills

Written Communication Skills

Time-Management Skills

Medical Terminology

Compliance & Privacy Problem Solving Skills

Work History

Office Assistant/Receptionist, 09/2015 to Current

Tubbs Trucking LLC – Sawyerville, AL

Performs duties such as answering phones, taking messages, organizing paperwork, ordering supplies, and sorting and distributing mail.

PCA, 08/2005 to 09/2015

Private Sitting – Tuscaloosa, Alabama

Obtained blood pressure, vital signs and helped clients pay bills and shop for groceries or personal items.

Medical Assistant /Receptionist, 03/2000 to 07/2005

Selma Medical Associates, Selma, AL

Checked patient insurance, demographic and health history to keep information current.

Coordinated patient scheduling, check-in, check-out and payments for billing.

Completed patient referrals to other medical specialists.

Note Patient history and personal information

Measure vital signs

Help doctors with patient’s exam

Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Education

MBA: Business Management in Human Resources, 05/2018

Herzing University - Birmingham AL

Bachelor of Science: Healthcare Management, 12/2014

Herzing University - Birmingham, AL

Associate of Science: Medical Assisting, 05/2012

Herzing University - Birmingham Alabama

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