Syd Severe

954-***-**** H

919-***-**** C

ad1d8v@r.postjobfree.com

Work Experience

Lumen

Senior Engineer

June 2021

Managed services for Lumen IBMi customer

Day to day monitoring of customer LPARS.

User administration on as400 LPARS

IBMi I operating system -V7r5 including applying PTFs, OS upgrades and Backup and IPL strategies

IBM i(AS400) Command Line programming.

Management tools including HMCs VIOS create and allocate LPARS

Backup and recovery using BRMS IBM P8 P9 and P10

Using Mimix and Icluster to maintain customer replication on servers

Southeast Frozen Foods

iSeries and Windows System Administrator

July 2014 to May 2021

As400 and windows environment- responsible for user administration (security) in the windows environment and as400.

Responsible for day to as400 errors messages, analyzing job logs, fixing issues and working with programmers.

Created a new tape rotation with new offsite vendor. Implemented new BRMS saves and strategy for daily weekly monthly and year end saves.

Maintaining all hardware and software in the as400 environment. Use of HMC to manage the lpars.

Work closely with IT Director and programming team. Implementing all upgrade and update changes and migrations with team approval.

Apply PTF’s when needed.

Applied automation to the nightly process – anything that is entered on the command line has been added to ROBOT and the job scheduler this will eliminate human error.

Testing the new automated weekly and monthly backups.

Making sure our DR and Production environment stay mirrored and updated. Use of Aldon to promote changes from the test environment to production with change management approval.

Hands on knowledge of Microsoft server administration, to include Active Directory, Group Policy.

Perform server administration, hardware maintenance, and troubleshooting Administer server–based user applications

Maintaining Enterprise Level Microsoft Domain infrastructure Windows

Designs Studios

System Engineer

November 2015 to 2019

Field service engineer – responding to customer who no longer have a maintenance contract with example- IBM for hardware related issues.

Responding to DR related incident and restoring systems after a hard crash. Data Center setup and planning, provide design, installation, integration, monitoring, maintenance, management, repair and support for computer networks, phone systems, storage arrays, imaging, surveillance systems, point of sales systems, applications, software, hardware, audio systems and video systems for both commercial and residential customers.

Hands on knowledge of Microsoft server administration, to include Active Directory, Group Policy, and IIS required: Perform server administration, hardware maintenance, and troubleshooting Administer server–based user applications Implement system vulnerability mitigations Implementing and maintaining Enterprise Level Microsoft Domain infrastructure Windows Server Administration Microsoft Active Directory Ability to successfully manage and maintain current patch levels on servers in an environment distributed across multiple locations using automated Patch Management solutions

Family Christian Stores

IBM Systems Engineer

April 2012 to July 2014

Responsible for the iSeries environment, security and user administration.

Implemented and automated night and weekend process using ROBOT and BRMS.

Responsible for all software (PTF’s etc) and hardware upgrades including new tape libraries for our automated processing.

Put together a true disaster recovery plan.

Use of HMC to manage the LPARS.

Lead person for all changes going into the iSeries environment.

Responsible for all documentation and training of the operations and programming teams.

American Institute of Certified Public Accountants

SENIOR SYSTEMS ADMINISTRATOR

1/2007 – 9/2011

Managed the IBM iSeries and Oracle environments. AS/400 Security and IBM Backup Recovery and Media Services (BRMS) systems.

Managed the OS/400 and i5/OS daily and weekly backups including the operating systems, application and data libraries on all Logical Partitions (LPAR)'s using IBM BRMS Software and Robot save.

Reviewed and installed the latest software releases from IBM and 3rd party vendors as needed or requested. Worked with Application teams to test any system modifications and tested LPAR's before implementation into production.

Configured multiple LPAR's and allocated resources on IBM iSeries environments using HMC.

Performed upgrades on an OS/400 and i5/OS operating systems

IBM

iSeries Team Lead

4/1999 - 1/2007

Command Center iSeries Team lead – Responsibilities included cross training and development of four AS400 operators. Their responsibilities were monitoring 100 lpars

Developed documentation and processes for day to day operation. Problem determination of connectivity, hardware, software, and user issues. Example (job queues, distribution queues, dsad, long running jobs.)

Utilized CL commands to submit and to monitor systems.

Submitting jobs through the robot scheduler. Problem determination of controllers, printers, virtual devices.

Coordinating conference calls with customers 3rd level telco support, providing circuit id information and releasing lines for testing domestic and international.

Performing all weekend maintenance (OS upgrades, system saves and ipl's with brms applications.)

Applying ptf's according to change records.

Performing rstlib's, rstobj's as needed per customer request.

Using HMC for remote support and weekend maintenance on customers as400 systems

SMARTWAY (LOTTO SPORTS USA)

AS/400 Operational Assistant

8/1994 - 1/1999

Responsibilities included console monitoring of AS/400 system and internal pc network environment & performed scheduled maintenance (ipl, system saves, and reclaim storage.)

Maintaining tape library, releasing and rerouting jobs from job queues to printers both in New York and remotely in Atlanta (Lotto Sports distribution center.)

Rerouting print jobs to alternate laser as well as impact printers.

Trouble shooting and resolving problems on both pc and AS/400 environment. Helping users with helpdesk related questions.

Also responsible for the maintenance of all peripherals, experienced with testing applications based on specifications designed by Smartway.

Pilgrim State Hospital

Secured Care Therapist Assistant

8/1989 - 8/1994

Secure Care Therapist Assistant certified.

Responsibilities included providing a safe therapeutic environment for chronic mentally ill patient found incompetent to stand trial.

US ARMY

Cannon Crewman

8/1985 - 4/2007

Electronic warfare communications and field artillery cannon crewmember.

Responsibilities included telecommunications via satellite, data operations and signal analyst also providing conventional and nuclear capable artillery support.

Airborne and air assault certified.

Education

New York Institute of Technology, Central Islip, NY

General studies

Skills

Skill Name

BRMS

ROBOT Help Systems

Mimix

TCPIP

Active Directory Azure cloud base

Vocollect

Microsoft Office 365

Windows Server

Honeywell Technology

Languages

French (Fluent - Full Knowledge)

Additional Info

Army accommodation medal and Army achievement medal for exceptional duty.

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