Merchandiser
Resume:
S T E P H A N I E R .
L A R A
ad1bsr@r.postjobfree.com
Santa Maria, CA 93455
PROFESSIONAL SUMMARY
Self-starting, sales-oriented Loan Processor, with competitive nature, adaptability, and good listening skills. Able to understand needs of clients and provide loan products and services meeting personal targets. Motivated to build pipeline and book of business built on customer service, customer retention, and customer referrals. SKILLS
Organization Prioritization
Customer relations Motivation
Task prioritization Teamwork
Creative thinking Public speaking
EXPERIENCE
Loan Processor, Casa De Suenos, Dec 2018 - Mar 2020, Santa Maria, CA Met with clients to complete application documentation, answer their questions and resolve any concerns or complaints.
Maintained solid referral pipelines to keep up consistent stream of prospective customers.
Took applications and collected income and asset documentation to enable underwriting and prompt loan decisions.
Assisted clients through loan application process cycle through closing. Monitored pipeline by communicating with underwriters and processors. Completed all required paperwork within anticipated time frames. Driver, UBER, May 2011 - Mar 2019, San Francisco, Ca Responded to pick-up requests and traveled to assigned locations. Assisted passengers with loading and unloading luggage. Transported passengers to and from destinations with focus on safety and timely arrival.
Merchandising Execution Associate, Wonolo, Jan 2016 - Nov 2018, San Francisco, CA Followed master plans when resetting displays and creating new exhibits to showcase specific items.
Updated the signage to reflect new prices and grab the customer's attention. Assembled new displays and products for regular promotions and special events. Required minimal oversight to complete job tasks, meeting all deadlines and goals. Banquet Server, Acrobat Outsourcing, Feb 2014 - Jul 2017, San Francisco, CA SL
Jul 1988
Set up tables, buffets, and service areas to prepare for different types of banquets. Trained new servers to contribute to team success and maximize performance against customer service targets.
Maintained station supplies during banquet events to help team members stay on-task.
Inspected meeting rooms to verify set-ups and correct any problems before guests arrival..
Kept work areas neat and clean to maintain safe environment. Lead Loan Processor, Santa Maria Valley Funding, Mar 2004 - Feb 2011, Santa Maria, CA Reviewed loan files and title documents to enable expeditious closing of loans. Collected closing figures, input closing information, and generated loan documentation.
Audited loan files and confirmed that all conditions were satisfied and in compliance with lender guidelines.
Ordered insurance policies to protect the property against losses. Answered questions, reviewed and audited files, and prepared procedures and processes for post-closing.
Obtained personal and financial data with thorough document reviews and direct interviews of the loan's applicants.
Managed and tracked status of assigned loans to expedite closings without issues. EDUCATION
Accounting & Finance Certificate, Finance
Santa Barbara Business College - Santa Maria, California GPA 3.8 Overall.
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