SUZANNE
HUTCHINGS
ad1bcd@r.postjobfree.com
Madera, CA 93636
Reliable professional with 27 years of experience in a high volume clinical environment. Expertly assist with office operations and physician support. Caring, attentive and compassionate care during patient interaction to improve satisfaction and patient retention. PROFESSIONAL SUMMARY
Kaiser Permanente - Respiratory Supply Aide
Fresno, CA • 02/2021 - Current
Kaiser Permanente - Lead Vision Assistant
Fresno, CA • 06/1997 - 03/2021
WORK HISTORY
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
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Followed all HIPAA rules and regulations regarding patient confidentiality.
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• Set up equipment.
• Implemented safety protocols and infection control. Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
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Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
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Obtained and documented patient medical history, vital signs and current complaints.
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Answered telephone calls to triage, answer questions and schedule appointments.
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• Explained procedures to patients to reduce anxieties.
• Oriented and trained new staff on proper procedures and policies. Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment.
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Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
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Sanitized, restocked, and organized exam rooms and medical equipment.
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SKILLS
• Stock and Organize Supplies
• Sterile Procedures and Technique
• Prepare Surgical Trays
Equipment and Instrument
Disinfection
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• Vision Testing
• HIPAA Guidelines
• Eye Photography
• Tomography
• Testing Visual Acuity
• Tonometry
• BAT and CST Testing
• Telephone Triage
Reedley College
Reedley, CA
Certificate: Child Development
Clovis West High School
Fresno, CA • 06/1985
High School Diploma
EDUCATION
Relevant Coursework: Child
Development & Psychology
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• Honor Roll
Scholarship Recipient for
Business
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• 3.8 GPA
Extracurricular Activities: Choir,
Band, Drama
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