BETHANY B MOORE
ad1aew@r.postjobfree.com
https://www.linkedin.com/in/bethany-moore-a327b944
Summary:
Experienced HR professional skilled in case management, employee support, policy application, and compliance. Proactive in addressing customer queries, resolving issues, and ensuring timely communication. Strong attention to detail and ability to navigate ambiguous situations with sound judgment Skills
● Microsoft Office: Excel,
Word, Access, Teams
● 40 Wpm typing speed with
96% accuracy.
● Salesforce
● Dayforce
● Workday
● ADP
● Peoplesoft
● HRIS
● COVID Procedures
● Jira Team (Workday
Tickets)
● Service Now (casework)
● SharePoint
● Equafax
● Okta
● Unemployment update for
PA associates
● Oracle Applications
Experience:
PerkinElmer (Axelon)
December 2022- June 2023
HR Advisor
● Completed Newhire Onboarding documents
● Monitored paystubs and PTO balances
● Provided company policy/procedures
● Completed LOA requests
● Assisted with Benefit enrollment
● Worked escalated Workday Tickets
● Processed Company payouts
EnvisionHealthcare (Kforce)
September 2022- November 2022
HR Operations Specialist
● Assisted with onboarding
● Ensured pre-screened information validity for new hires
● Clarified policy and procedure inquiries
● Procesed all data change requests
● Created and distributed reports to partners.
● Met established SLA
● Closed cases
PerkinElmer (The Fountain Group)
February 2022- August 2022
HR Admin (Advisor)
● Tracked employee compliance for Covid protocols
● Processed all newhire I-9s
● Monitored paystubs and timeoff balances
● Answered incoming emails regarding company policy/procedure
● Placed/Returned employee on LOA
● Provided benefit information, how to enroll in benefits, open enrollment, qualified life events, etc. AmerisourceBergen (The Fountain Group) September 2021 – February 2022 HR Coordinator
● Handled COVID protocols including policy, tracking and maintenance.
● Processed COVID Leave of Absence for employees
● Maintained employee records concerning personnel-related data
● Maintained organization charts
● Unemployment verification claims
Bank of America (Collabera) February 2021 - April 2021 HR Project Manager
● Documented cases in Workday
● Mitigated risk and evaluated information received to form fact-based decisions, solve problems, and make formal recommendations in a time sensitive environment
● Placed and returned associates on Leave
Amazon (Aerotek) January 2021 - February 2021
Human Resources Assistant III
● Supported Amazon employees with questions about their time away from work
● Logged contacts into the shared service case management system
● Handled absence claims to completion
● Provided determing leave type
● Provided up-to-date status of claim within SLA
Lowe's Corporation
March 2019 - November 2020
Human Resources Specialist
● Handled high volume calls in a call center environment
● Interpreted company policy and procedures
● Assisted with basic transactions
● Processed Benefit Enrollment
Aon Hewitt
January 2015- December 2018
HR Representative
● Provided professional, knowledgeable, helpful, courteous, and responsive customer service.
● Toggled between multiple screens and systems, to provide support
● Handled high volume of inbound calls
● Benefit Enrollment
Education:
Fisk University
B.A. English
2005