Calli Wells

P

614-***-****

E

ad19rf@r.postjobfree.com

A

**** ******** **** *** #*,Columbus, OH 43232 United States

Objective

Education

Organized and efficient as a worker. With three years of experience with customer service. Strong verbal communication and fast efficient work done. Multitasking comes first hand. Problem-solver with problems that need to be solved.

Westerville South High School

High School Diploma

Westerville, OH

Graduated: May 2022

KEY SKILLS

●Serve customers

●problem-solving

●multitasking

●coordination

●verbal communication

●motivation

●planning

AWARDS

●EMPLOYEE OF THE MONTH

●LEADERSHIP AWARD

●BEST PERFORMER AWARD

Experience

February 2022- April 6th

IHOP

Server-

-Seated customers to their own special requests.

-Took care of customers with their needs

-Problem-solved in a fast pace environment

-Cleaned tables and all around the restaurant

-Took some manager responsibilities making sure everyone was working and doing the right tasks that needed to be completed when no manager was there

December 2021-February 2022

Giant Eagle

Personal Shopper-

-Served customers expertly for orders of different sizes and obtained consistent repeat business based on service quality.

-Followed customers’ instructions closely to avoid errors and maintain high satisfaction ratings.

-Selected items based on customers’ preferences and coordinated directly with customers to manage necessary changes.

-Checked the app regularly to spot and handle corrections and additions.

-Collected and shared feedback from customers to help improve shopping experiences for everyone.

-Resolved customer issues quickly to recapture the customer’s loyalty and maintain the sale.

-Interact professionally with customers, informing individuals of sales promotions, and driving product interest.

-Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal.

-Consistently organized and restocked display racks to keep the store ready for customer needs.

-Consistently talked to customers to fulfill their needs.

-Multi-task with taking orders out to different cars and getting orders ready for the next cars.

Cashier-

-Processed cash register transactions, inputted product costs and gave back change.

-Adhered to cash handling policies and procedures.

-Process checks, debit, and credit cards, EBTs, WIC checks, refunds, product coupons and gift certificates.

-Assisted customers with locating items, answered questions, and provided directions.

-Returned non-purchased products to shelves and performed general merchandising functions.

-Answered question regarding special and seasonal products.

-Operated POS cash registers and counted monies received.

-Bagged and packaged customers’ orders and purchases.

-Printed receipts and issued credits for returned merchandise.

-Greeted customers and provide prompt and friendly service.

-Collected payment for customer purchases.

-Verified prices and calculated totals using scanners and point of scale (POS) systems.

-Helped trainees process cash and card payments for customer purchases.

February 2021- March 2022

Woody’s Wing House

Runner Responsibilities-

-Multitasking to make sure customers get their orders promptly.

-Organized skills to locate the correct tables and correct bar seats to fulfill every customer’s order.

-Bus tables to remove trash and dishes

-Communication skills to make sure food is correct.

-Bagging carryout orders

-Double checking all orders to ensure proper food is being distributed.

Hostess Responsibilities-

-Greeting customers as they walk into the restaurant.

-Helping guests with reservations and guiding them to the proper seats.

-Giving guests accurate wait time estimates.

-Providing customers with menus and answering any questions.

-Optimizing seating at different tables to ensure even workload for staff.

-Answering phone calls for carryout orders.

October 2020-February 2021

Skyline Chili

Cook-

-Maintain temperatures of every product.

-Place food in the correct order.

-Organized and cleaned the stations.

-Correctly measure out the amount of food for each plate.

Dishwasher-

-Maintain dishwasher levels.

-Balance the number of dishes being put in the water.

-Separate dishes properly.

-Clean every dish.

-Maintain an organized space.

Hostess-

-Greet customers at the door.

-Seat customers properly.

Carryout-

-Take orders properly.

-Repeat everything back to ensure the order was correct to the customer.

-Make sure all orders going out the door are correct.

-Welcoming the customer back.

References

[Available upon request.]

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