Front Desk, Delivery Driver, Customer Service, Microsoft Office
Resume:
Carrie Woodberry
Sumter, SC *****
ad18e7@r.postjobfree.com
Professional and friendly front desk receptionist with nearly over 4 years of professional experience. Proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in MS Word and Outlook.
Authorized to work in the US for any employer
Work Experience
Cashier
IGA - Sumter, SC
September 2023 to September 2023
Provide personal customer interactions that build genuine relationships with customers and result in a brand- aligned experience. Accurately process customer ’s orders to insure proper recording of sales. Accurately handle all monies and tender to insure proper accounting of all transactions. Properly bag customers’ orders, place in cart or hand to customer, and follow the Floco Foods carryout practices. Work well with all team members to grow community. Continually maintain clean work area. Direct customers into his/her lane to maintain customer flow and achieve the Customer Arrival standard of no more than two customers waiting at one lane to checkout. Maintain cash controls and procedures to eliminate shrink. Performs all other duties as assigned by management Delivery Driver/CSR
Pizza Hut - Hartsville, SC
February 2023 to June 2023
Delivered orders to customers. Resolved customer complaints. Maintain dine-in area by taking orders. Collect payments from the customers. Stock up straws, cups, napkins, and silverwares for tables. Front Desk Agent
Quality Inn and Suites - Sumter, SC
June 2020 to June 2021
Greet, register, and assign rooms to guests of hotel. Keep records of room availability and guests' accounts. Compute bills, collect payments, and make change for guests. Issue room keys and escort instructions to bellman. Review accounts and charges with guests during the check out process. Posting of incidental charges. Transmit and receive messages, using telephones. Contact housekeeping or maintenance staff when guests report problems. Record guest comments or complaints, referring customers to managers as necessary. Provide exceptional customer service to all guests. Maintain clean, organized working environment at all times.
Education
Associate's degree in Health Administration
Colorado Technical University - Colorado Springs, CO August 2022 to Present
High school diploma
Lakewood High School - Sumter, SC
August 2011 to June 2015
Skills
• Customer service
• Communication skills
• Computer literacy
• Time management
• Microsoft Office
• Word Processing
• Cashiering
• Customer Service Representative
• Telephone Skills
• Hotel Experience
• Front Desk
• Medical
Terminology
• Typing
• Filing
• Printers
• Delivery Driver Experience
• Microsoft Outlook
• Payment processing
• Listening skills
• 45 WPM
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