Janel Mitchell
ad17v2@r.postjobfree.com 857-***-**** Boston, MA
SUMMARY
Dedicated professional with 7 years of experience in various roles involving administrative tasks, data entry, and scheduling. Proven ability to provide technical assistance, manage databases, and coordinate effectively with team members. Seeking a role as an Administrative Assistant to leverage these skills and contribute to a dynamic team. WORK EXPERIENCE
Mennen Black Boston
Event Temp Waiter Jan 2017 - Present
• Ensures guest satisfaction by swiftly addressing inquiries and concerns during events.
• Coordinates effectively with event staff for efficient service delivery while assisting in set-up and clearing of tables.
• Collaborates with kitchen staff for timely and accurate food delivery, while maintaining a clean and organized workspace to create a welcoming atmosphere for guests. Tempus Unlimited Boston
Personal Care Attendant Feb 2023 - Feb 2023
• Provided comprehensive assistance to individuals with disabilities, attending to daily needs and appointments with a focus on maintaining their comfort.
• Cultivated effective verbal communication skills, facilitating clear and empathetic interactions with individuals and their support systems.
• Implemented innovative strategies to enhance the quality of life for individuals, emphasizing personalized care needs.
• Accurately documented all interactions and care procedures, maintaining a clean and safe environment through strict adherence to sanitation protocols.
University of Pennsylvania Philadelphia
Clinical Research Coordinator Aug 2022 - Feb 2023
• Managed the recruitment of clinical research participants, maintaining the highest ethical and legal standards, and established strong relationships with healthcare professionals to secure a consistent participant pool.
• Enhanced participant recruitment and retention strategies, leading to more efficient study operations, and created a comprehensive database for tracking and analyzing these metrics.
• Supervised the complete study process, from participant screening and consent to record maintenance, ensuring all tasks were completed within project timelines. Sunray Drugs Philadelphia
Pharmacy Technician Dec 2021 - Feb 2023
• Skillfully prepared, measured, and dispensed 50-150 daily medication orders, maintaining stringent adherence to safety and quality standards.
• Managed the inventory of medications and ensured the timely removal of expired drugs, thereby maintaining a safe and efficient environment.
• Delivered superior customer service, addressing patient queries and concerns about medications, and facilitated the smooth processing of insurance claims and prior authorizations. Americorps Philadelphia
Americorps Member Dec 2021 - Sep 2022
• Collaborated with care team members to optimize health outcomes for high-risk patients, guiding them to appropriate resources through thorough assessment and strategic planning.
• Conducted daily outreach calls for resource surveys, meticulously documenting patient interactions and resource coordination in an electronic charting system.
• Assisted in the creation and execution of outreach strategies, identifying potential partnerships with local organizations to broaden the scope of resources available to high-risk demographics. Staples Boston/Philadelphia
Selling Solutions Advisor Oct 2016 - Feb 2021
• Identified and catered to customer requirements by providing suitable solutions, demonstrating a keen understanding of their needs.
• Acquired and maintained extensive knowledge of products and services, effectively communicating their value to customers.
• Built and nurtured customer relationships, utilizing superior communication skills to educate customers about optimal product choices.
• Assisted across departments as required, handled returns/exchanges, restocked shelves, and maintained a well-organized sales floor.
EDUCATION
Temple University
Bachelors of Science in Health Studies
Philadelphia
SKILLS
Excel Coordination • Clinical Research Management • Microsoft Office • Customer Service • Data Collection and Analysis • Documentation • HIPAA Compliance • Electronic Record Systems