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Customer Service Care

Location:
Glendale, AZ
Posted:
December 25, 2023

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Resume:

Dianna Catuna

Peoria, Az ***** 602-***-**** ad17ul@r.postjobfree.com

Objective

Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective spa operations. Skilled in diverse facial treatments such as hydro/microdermabrasion, microneedling, dermaplaining and chemical peels. Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations.

Skills

-Accounting and Finance -Client Acquisition and Retention

-Customer Care Experience -Product Promotions

-Microdermabrasion Treatments -Cleaning and Sanitizing

-Records Management -Decision Making

-Chemical Peel -Wax Specialist

-Eyebrow Shaping -Relationship Building

-Friendly, Positive Attitude -Reliable and Trustworthy

-Fluent in Spanish -Work Ethic

-Efficient and great under pressure -Beauty Treatment Recommendation

Education

Aesthetics License – September 19, 2022

Skin & Makeup Institute

Peoria, AZ 85381

Experience

August 2021- Current

Aesthetician Student

Performed facial treatments: European spa facials, Deep pore facials, Chemical Peels, Microdermabrasion and Microcurrents, Makeup application, Face bronzing.

Additional treatments: Back facials (deep pore optional), Scalp massage and Pressure points, Waxing, Lash and brow tinting, Eyelash extensions.

July 2010 - August 2017

JPMorgan Chase Scottsdale, AZ

Personal Banker

Helped customers open and close accounts, apply for loans and make sound financial decisions. Created strategic financial solutions to suit individualized client needs. Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

July 2009 - June 2010

Riverview Toyota Scion Mesa, AZ

Account Receivables Clerk

Resolved vendor and employee inquiries about invoices and purchases quickly through research. Maintained account books and accounting systems with accuracy by entering data precisely and proofreading. Researched and resolved collections disputes to maintain customer relationships.

Certificates & Acknowledgements

-Eyelash Extension Technician –02/2022

-Manual Lymphatic Drainage – 07/2022

-Natural Detoxification –07/2022

-Ayurveda Skin Typing – 07/2022

-Microblading – pending

-Dermaplaining – 06/2022

-Microneedling – 09/2022



Contact this candidate