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Quality Assurance Software Engineer

Location:
Ashburn, VA
Posted:
December 26, 2023

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Resume:

Wasim Tarawneh

Address: Ashburn, VA ***** Phone: 571-***-**** Email: ad177z@r.postjobfree.com

PROFILE OVERVIEW

I am a passionate Certified Section 508 Trusted Tester V5 Accessibility/QA Engineer with solid understanding and experience in Software Testing techniques, and Section 508 compliance, I am excited about a holistic approach to quality that includes process and product quality assurance while working in a fast or medium-paced environment and interacting with team members including customers/stakeholders. With over 14+ years’ experience providing companies with accurate and thorough testing and analysis, I have a profound understanding of using samples, control points, and process variables to test a product’s quality, reliability, and functionality. I am a skilled researcher who gathers feedback from consumers, requirements from executive management, and knowledge of line workers to establish variables to test and outcomes to look for.

EXPERTISE AND CORE COMPETENCIES

●DHS Public Trust (Active)

●Information Security

●Information Management

●Web Application

●E-documents

●Software Engineering

●DHS Section 508 Trusted Tester

●Programing and Scripting Language

●Technical Writing

●Technical Competence

●Cloud Hosted Solutions

●Quality Management

●Requirements Analysis

●Test and Defect Management tools

●Software Testing Tools

●Database Management

●Systems Architecture

●Database Engineering

PROFESSIONAL WORK EXPERIENCE

November 2021 - Current, True Tandem LLC., FAIRFAX, VA –

SOFTWARE Engineer/ DHS Trusted Section 508 Compliance Tester Consultant

●Provide accurate and repeatable Section 508 compliance and Functional testing for software and web applications

●Use approved test tool and evaluate software and web application for compliance with Section 508 standards

●Participate in Discovery workshops with customers to understand their business, its challenges, and identify use cases.

●Assisting in collecting and identifying additional functional requirements

●Meet the applicable accessibility standards found at Section 508: Accessibility US EPA

●Supporting the development team across the ALM using Azure DevOps

●Participate in regular stand-up meetings and client calls

●Deliver Functional Testing, Regression Testing, and deployment support in production consistently.

APRIL 2016 - October 2021, FIVE9 GROUP, FAIRFAX, VA – USCIS JETS Customer Service Contract

SOFTWARE Engineer/ DHS Trusted Section 508 Compliance Tester

●Provide accurate and repeatable Section 508 compliance and Functional testing for software and web applications such as CMIS, CRIS, CSWP, InfoPass, NCSC and Salesforce under the USCIS JETS Contract

●Use approved test tool and evaluate software and web application for compliance with Section 508 standards

●Preformed Salesforce application testing

●Work in two-week aggressive sprints. Delivered Functional Testing, Regression Testing, and deployment support in production consistently.

●Involved in troubleshooting efforts, by providing testing scenarios, test data and suggested solutions.

●Experience working on Salesforce.com application.

●Participate in sprint planning, daily scrums meetings, retrospectives, stakeholder meetings, and software demonstrations as needed.

●Ability to document and collaborate on all testing and development activities across various groups using test management tools such as Quality Center and JIRA.

●Participated in the migration process for Q-Flow from on premises to AWS Cloud.

●Involved in Cloud Hosted Application (AWS) for continues integration (CI) environment with Jenkins and pipeline.

●Excellent ability to work with Third Party Vendors and Stake Holders to provide guidance.

●Excellent ability to adapt to a new environment and make a good impact in the job position.

●Ability to handle multiple scenarios with rapidly changing priorities and deadline.

●Work closely with developers, QA team, UAT and other members of the software development team to deliver a client satisfaction product.

●Attend the DHS Section 508 meeting and inform our stakeholders of 508 changes.

●Document and collaborate on all testing and development activities across various groups using JIRA.

● Analyze functional and system specifications

●Develop and document test cases and test data

●Participated in the creation of system and release test plans

●Execute test plans and test cases for Functional, System, Regression, and Section 508 Compliance testing

●Create release notes for each release

●Plan accessibility (Section 508) testing activities for new product releases and for incremental improvements to existing products, projects, and technologies.

●Conduct testing and provided confirmation that a product being tested conforms to specifications and correctly performs all its required functions

●Planned and conducted usability testing for the products, projects and technologies identified employing the established testing practices, processes, and procedures.

●Wrote detailed findings to document identified issues and recommend potential solutions and best practices for remediation of accessibility violations.

●Interacted with clients to help educate them on accessibility issues and guide them through the process of remediating authoring documents

●Conduct quality assurance accessibility testing using a combination of automated tools and manual testing (including testing with assistive technologies) to evaluate the level of conformance to the Web Content Accessibility Guidelines (WCAG) and other applicable standards and regulatory requirements.

Created, document and manage test plans, test cases and scripts across multiple projects.

●Create and maintain testing scripts, standards, guidelines and playbooks for accessibility testing and development best-practices.

●Documented, recorded and maintained defect audit reports.

●Develop test plans by working with other User Acceptance Analysts, Implementation Managers, Project Managers, lines of business (LOBs), Information Technology (IT) and users.

●Ensured established standards and guidelines were followed to meet the highest level of quality by using structured testing.

●Tracked & reported repeat non-conformance features or functionality that require solutions for digital content.

●Provided assistive technology user support for internal and external clients.

●Approved project workflows, related accessibility efforts and testing for final reporting and recording.

●Acted as a subject matter expert for testing web applications for accessibility.

●Provided guidance and mentoring to other QA and Accessibility Test Analyst

●Provided accessibility expert support for UI/UX Design teams and Front-end Web Developers.

●Approved & reviewed accessibility user stories and sprints within agile teams.

●Supported & fostered usability testing & research for accessibility.

●Trained internal QA Testers to standardize methodologies, systems and processes.

FEB 2009 -MARCH 2016, GEOGRAPHIC SERVICES INC. GSI, MCLEAN, VA

SOFTWARE TESTER / LINGUISTIC ANALYST

●Perform web application testing, Quality Control and Quality Assurance.

●Testing Siebel Call Center Applications for the state department.

●Scripting & Documentation

●Regression Testing

●UI & Compatibility Testing

●Data Interface & Migration testing

●Performance, Load, Stress Testing

●Document translation

●Feature translation and transliteration

●Proper application of native names

●Application of relevant Romanization systems

●Microsoft Office, Internet Literate, Windows, XML, HTML, DHTML, CSS and Java Script, ASP or Cold Fusion, CGI, Story Server Vignette, Adobe

JAN 2006 - FEBRUARY 2009, COMPUTER SCIENCE COOPERATION (CSC), ALEXANDRIA, VA

ANALYST/ SOFTWARE TESTER

●Testing Siebel Call Center Applications.

●Testing Web Applications.

●Perform QA/QC of several Web applications including test HTML, links, coding, browsers compatibilities and many other features.

●Coding new functionality, testing, debugging and documentation.

●Perform load testing using LoadRunner. To provide accurate application performance information.

●Provide project status updates, deliverables, and accomplishments

●Work closely with System Support Personnel and other Application Engineers and DBAs to accomplish tasks

●Gather information from existing systems, analyze program and time requirements

●Assist project manager in preparing time estimate and justification for assigned tasks

●Gather information from existing systems, analyze program and time requirements

●Assist project manager in preparing time estimate and justification for assigned tasks

●Utilized JavaScript and HTML.

● Used JavaScript for pop-windows, error message scripts, etc. Creating HTML labels, building sites from scratch.

●Used DHTML dynamic HTML to create websites

JAN 1998 - FEBRUARY 2005, Arabia online, Amman - Jordan

Senior web designer

The position is responsible for creating websites in both English and Arabic by using HTML programming and scripting, integrating HTML web pages with story server command, and creating different versions of the page for different browsers.

Major projects worked on were:

Pepsi website

Housing Bank

Jacky’s Electronics

Arabia.com Arabic/English channels (Weather channel, Directory, UAE, Minimes, etc.)

Essential duties were:

Programs in HTML and writes scripts for comprehensive websites

Codes the HTML behind each web page, integrating artwork, text, video, and animations within the HTML

Creates custom HTML applications for websites including database functions

Builds tables, frames, and forms, and writes scripts

Commits to projects, new technologies, and project deadlines

Works closely with artistic staff on implementing technical aspects of graphical concepts into website

Assists the PL to achieve FDD deliverable

Assists the IT colleagues to achieve all deliverables from TDD

Coordinates launch of QA/Maintenance

EDUCATION AND ACADEMIC ACHIEVEMENT

PHILADELPHIA UNIVERSITY AMMAN, JORDAN BACHELOR’S DEGREE IN COMPUTER SCIENCE

REFERENCES

AVAILABLE UPON REQUEST

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