Rochester, NY 203-***-**** ad16k9@r.postjobfree.com

Objective Exemplary customer service skills, able to intervene and resolve conflicts between staff and families or outside agencies, 15 years experience in memory care .

Summary of Qualifications Experienced in Memory and Dementia care, Hospice and Home Care philosophy Experienced in nursing, assisted living and group home environments Able to provide sound judgement, self starter and manage time effectively

Professional Summary

Lead Aide, Medication Technician Holland, MI 3/15 to Current American House Senior Living

● Dispensed and administered medication according to physician order

● Supervised resident aides who assists residents with daily living skills according to plans of care

● Collected vitals and prepared monthly summaries and completed incident reports

● Reported change of conditions to appropriate staff upon shift change

● Trained new employees according to company policy

Personal Caregiver, Activity Assistant West Haven, CT 6/15 to 06/18 Seacrest Retirement Center

● Completed all daily living tasks to enhance the quality of life of elderly patients.

● Ensured safety and well-being of patients

● Reported change of conditions to appropriate staff upon shift change

● Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.

Medication Technician Holland, MI 2/08 to 3/15 Appledorn Assisted Living Center South

● Assisted patients with bathing, dressing, hygiene and grooming

● Responsible for primary care, case management, and medication management

● Reviewed documentation for compliance with requirements and accuracy of information

● Experience with various medical conditions including Parkinson’s, Dementia, Diabetes, Cancer, etc.

● Trained new employees according to company policy

● Collected blood, tissue and other laboratory specimens in preparation for lab testing.

● Developed a system of staff communication that ensures proper implementation of treatment.