Customer Experience Service

LATWANNA SIDNEY

*** **** ***** ****** #**, Bronx, New York 10456 · 646-***-**** ad145v@r.postjobfree.com

Seeking a position with an opportunity to focus on my current skills with greater opportunity to focus on my current skills with greater opportunities for advancement. I would bring to a new position excellent Medical Assisting, Clerical and Communications skills, a willingness to learn, attention to details and reliability.

EXPERIENCE

March 2022 – November 2023

RESTUARANTS BUSINESS OPERATIONS, BRONX ZOO, Holidays Lights, BRONX, NY

Greeting guest with expects services with a smile.

Greeting guest with a warm and inviting greeting of saying Hello.

Provide a highly satisfying customer experience while increasing the purchase amount.

Up-selling offering guest additional items

Always verify that their needs were met.

Personal appearance, grooming, personal hygiene, and cleanliness standards contributes positively or negatively to the morale of all employees.

Therefore, during work hours, employees are expected to present a neat and clean appearance.

As a cashier always run only one transaction at a time(to avoid mistakes and miscalculations)

Communicate the cost of the items.

Counts back the change correctly so your draw won’t be short at the end of the day.

March 2011-December 2020

CUSTOMER SERVICE, DOMINO PIZZA, BRONX, NY

•Training team members, cooking, food preparation and equipment safety

•Greeting Customers and Taking Orders

•Sales, Inventory, Promotion, Maintain all health and safety laws and Regulations

•Operating the Cash Register and Collecting Payments from customers

•Making consistent products with Domino’s Pizza guidelines

•Maintaining a Clean and Organized Work Environments from our Customers viewpoints

•Always maintain a professional appearance in compliance with Domino’s Pizza Grooming Standard

FALL 2006 – Summer 2007

Registrar Office Clerk Gibbs College, LIVINGSTON, NJ

•Upgrading Graduates and Undergraduate Files

•Enters and maintains departmental records such as inventory control records, rosters, directories, and schedules.

•May operate computers, computer software, and other electronic equipment in performing assigned tasks.

•Additional duties as assigned

September 1998 – October 2006

Mailroom Clerk, A-1 International Courier, New York, NY

•Responsible for mail sorting

•Delivered mail throughout the company

•Shipping outgoing mail and packages

•Data entry, Tracking & ordering supplies

September 1996 - June 1998

Messenger & Transporter, Bellevue Hospital, New York, NY

•Delivery & Pickup analyses & medication throughout the pharmacy hospital

•Transport of Medical Equipment throughout the hospital

•Transport patients to and from clinical, ancillary and support areas via wheelchair, stretcher or van service as requested to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment.

•Accommodates patients' arrival for medical care; transports patients to and from parking lot, appointments, clinics, laboratories, and/or surgery via wheelchairs.

•Practices safety, environmental, and/or infection control methods.

•Performs miscellaneous job-related duties as assigned

September 1993 – June 1995

Clerical Intern (Summer Intern), New York University, NY

•Documented Storage & Maintain

•Reprographic

•Words Processing, Microsoft Excel

September 1994 – June 1995

Clerical Aides (Summer Intern), Albert Einstein Hospital Anesthesiologist

Department, Bronx, NY

•Delivered of medical equipment throughout the hospital floors

EDUCATION

09/90-06/95

HARRY S TRUMAN HIGH, BAYCHESTER AVE, BRONX, NY

•HIGH SCHOOL DIPLOMA

FALL 2006-2007 YEAR

MEDICAL ASSISTING, GIBBS COLLEGE, LIVINGSTON NJ

•CERTIFICATE

•GPA 3.0

PROFILE/SKILLS

Familiar with Microsoft Windows, Words Processing, Microsoft Excel, PowerPoint, Microsoft Words.

•Data Entry • Hardworking detail oriented, able to multi-task

•Filing Updating

•Eight years of Clerical Experience

Contact this candidate