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Customer Service Representative

Location:
Spring, TX
Posted:
December 20, 2023

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Resume:

Adeel Siddiqui

Spring, TX

ad13rc@r.postjobfree.com

+1-832-***-****

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Authorized to work in the US for any employer

Work Experience

Store Manager/Customer Service Representative

NTN INVESTMENTS INC / Metro by T-Mobile authorized dealer - Houston, TX October 2017 to Present

• Record information as needed. Greet clients and visitors as needed.

• Update paperwork, maintain documents, and word processing.

• Help organize and maintain office common areas. Perform general office clerk duties and errands.

• Coordinate events as necessary. Maintain supply inventory.

• Maintain office equipment as needed. create, maintain, and enter information into database.

• Address problems with accounting, billing and service delivery to maintain and enhance client satisfaction.

• Built and strengthened long-lasting client relationships based on accurate price quotes and customer- centric terms.

• Handle incoming calls and other communications.

• Operate cash register, Deposit Cash on daily basis. Education

Associate's degree in Accounting

National College - Karachi

February 2006 to July 2009

Skills

• Account Management

• Teamwork and Collaboration

• Overcoming Objections

• Verbal and Written Communication

• Project Management

• Order Management

• Sales Meetings and Orientations

• Marketing Material Review

• Inbound and Outbound Calling

• Web Portals

• Daily Client Contact

• Cash Register Operations

• Documentation Hindi Urdu Native or Bilingual Full Professional English Full Professional

• Sales

• Store management

• Retail sales

• Customer service (10+ years)

• Negotiation

• Technical support

• Telecommunication (10+ years)

• Supervising experience (5 years)

• Cash handling

• iOS

• Windows

• Order management system

• Sales management

• Human resources (2 years)

• Word Processing

• Android

• Operating Systems

• Help Desk

• Mac OS

Assessments

Management & leadership skills: Impact & influence — Proficient September 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Retail customer service — Proficient

November 2023

Responding to customer situations in a retail setting Full results: Proficient

Sales skills — Proficient

September 2023

Influencing and negotiating with customers

Full results: Proficient

Attention to detail — Proficient

December 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

September 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Delivery driver — Proficient

November 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Project timeline management — Proficient

October 2023

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Managing accounts in QuickBooks — Proficient

September 2023

Using QuickBooks software to manage business financials Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate