Patient Care Quality Assurance

DR

DENISE ROPON

ad1267@r.postjobfree.com 412-***-**** Baden, PA 15005

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Quality Improvements

Quality Assurance

Training and Mentoring

HIPAA Compliance

Medical Billing

Phlebotomy

Sewickley Valley YMCA Sewickley, PA

Housekeeping Supervisor

01/2016 - 08/2023

Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.

Monitored inventory levels and ordered supplies as necessary. Created and implemented daily cleaning schedules for staff members. Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas. Responded promptly to maintenance requests from guests or staff members.

Advanced Auto Parts Ambridge, PA

Sales Associate Specialist

11/2014 - 08/2015

Managed inventory levels by tracking stock movement, restocking shelves as necessary, and ordering additional items when needed. Advised customers on product features, pricing, availability and delivery options.

Developed strong working relationships with vendors to secure discounted prices for parts purchases.

Greeted customers and provided exceptional customer service. DCI INC Chippewa, PA

Patient Care Technician

07/2005 - 02/2008

Assisted in preparing patients for examinations and treatments, including vital signs monitoring.

Provided direct patient care and assistance to healthcare team members. Ensured that all medical equipment was properly maintained and sterilized.

Maintained accurate records of patient care, condition, progress, and concerns.

DCI Career Institute Monaca, PA

Medical Assistant Certification

07/2005

Summary

Skills

Experience

Education and Training

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