Carlos Edwards
Austin, TX *****
ad120l@r.postjobfree.com
Sales professional with exceptional customer service and sales skills seeking to provide premier
service to clients and up-sell products in person, over the phone and through email.
Work Experience
Owner/Operator/Sales
Doctor Move Relocation Services - Austin, TX
February 2009 to August 2023
Build and managed relationships with customers, serving as the point of contact. Generated leads
to maintain business and active moving schedule. Developed, drafted and negotiated contracts in
accordance with the organization's policies and procedures. Managed all aspects of the office functions
his including answering all incoming calls, entering and scheduling moves for new and existing customers
and accounts receivable. Overseen and maintain vehicles maintenance and inspections. Ensured that all
movers have excellent communication, problem solving and professional skills for achieving customer
satisfaction in the field. Investigated customer complaints and ensured that they are resolved in a
professional and quick manner.
Sales Asscoiate
Custom Sounds - Austin, TX
September 2003 to December 2008
Met and exceeded monthly sales goals. Negotiated pricing on all audio equipment. Worked with
operations, finance, engineering, and other inside and outside resources as needed to obtain the sales.
Assisted customers with questions and made suggestions based off customers' needs and wants. Kept
show room cleaned and presentable for customers.
Education
High school diploma
Copperas Cove High School - Copperas Cove, TX
August 1990 to May 1993
Skills
• Contract Negotiation
• Negotiation
• Strategic Planning
• Business Development
• Customer service
Certifications and Licenses