William Anton. Davis, Jr

301-***-**** ad11z4@r.postjobfree.com Columbia, MD 21044

Professional Summary:

Lead Technical Instructor, Senior Technical Instructor, Training Manager and Teacher. Experienced in writing training manuals, brochures, and pamphlets. In a classroom setting, these materials were used individually for computer-based training and creating training videos.

Mentored junior instructors and taught web-based classes. Managed a training centre with a staff of ten Technical Instructors. Those tasks included training centre budgeting, vendor contract negotiation, staff supervision, class scheduling, classroom logistics, course development and maintenance, and course quality control.

Education:

University of District of Columbia: Associate Degree in Computer Information Systems Science

Technical Proficiencies:

Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Adobe Captivate, ADDIE, Office Automation Machines

Certifications & Licenses:

CISSP (Certified Information Systems Security Professional) Professional) AT&T Certified Trainer Industry Certified Project Manager Network+ A+ Security+

Security Clearance: Public Trust

Professional Experience:

XLA Inc. Jan 2020 - Present

Information System Security Officer (ISSO), and Information Security Training Officer

National Archives and Records Administration (NARA)

As a cyber security training officer.

Assess agency and department training needs.

Research, plan, prepare, and deliver custom-designed training material for the department.

Wrote and taught “Introduction to Cyber Security” to new employees.

Wrote and taught "Beware of Viruses and Malware” to current employees.

Write and teach other information security classes based on agency needs.

Supervisory experience reviewing the work of subordinates to ensure accuracy and compliance with Cyber-security Governance policies

As an Information System Security Officer.

Research, develop, implement, test, and review NARA’s cyber security to protect information and prevent unauthorized access.

Inform users about cyber security measures, explain potential threats, install software, implement security measures, and monitor networks.

Accenture Federal Systems Aug 2018 – Dec 2019

Senior Technical Trainer, Department of Labor (DOL)

Lead trainer on the Dept of Labor Cyber Security project team. Assess individual and group training needs. Research, plan, prepare, and deliver custom-designed training material for the department.

Use eLearning tools to develop and deliver customized software training programs using various delivery methods: classroom, computer-based (CBT), videos, job aides, quick reference guides, training manuals, webinars, and one-on-one training.

Measure and assess training effectiveness to customize and update training material to continuously meet training needs.

Accenture Federal Systems Dec 2015 - Jul 2018

Senior Technical Trainer, Department of Agriculture (USDA)

•Lead trainer on the IPHIS project team and assessed individual and group training needs.

•Researched, prepared, and delivered custom-designed training material for the IPHIS web, iOS, and Windows desktop applications.

•Using eLearning tools, I developed and delivered customized software training programs using various delivery methods: classroom, computer-based (CBT), videos, job aides, quick reference guides, training manuals, webinars, and one-on-one training.

•Customized and updated training material to continuously meet training needs.

Mansai Corporation Sep 2013 - Jul 2015

Senior Technical Trainer, Maryland Circuit Court

Senior Technical Trainer on the Pilot Program for the Maryland Electronic Courts (MDEC) implementation project.

•Handled custom programming on the Odyssey Case Management System.

•Using the ADDIE process, wrote seventeen training manuals and wrote job aides and quick reference guides.

•Delivered training to over 350 users via face-to-face and Webinars.

•Implemented successful cutover of phase one of the Pilot Program and provided on-site customer support to the Anne Arundel County Civil Circuit Court users.

•Updated all current training manuals and wrote new additional training manuals, job aids, and quick reference guides.

Strategy US May 2011 – June 2017

Adjunct Professor, George Mason University School of Adult Education

•Taught IT technical certification classes to adults seeking career change or advancement.

•The certification classes that I taught were A+, Network+, Security+, Microsoft Certified Technical Specialist (MCTS), CCNA, VOIP, and Basic Telephony.

University of the District of Columbia Jun 2015 – July 2017

Adjunct Professor, Dept of Workforce Development and Lifelong Learning (WDLL)

•Taught IT technical certification classes to adults seeking career change or advancement.

•The certification classes that I taught were A+, Network+, and Security+.

CPU Networking, Inc. Aug 1990 – December 2016

Network Engineer/ Project Manager/Technical Trainer

•Consulted with private industry on designing and installing Local Area and Wide Area Networking services.

•Consulted with private industry on the state of their current network to increase performance, security, utilization, and user application access to increase workflow, which will increase productivity and reduce administrative costs.

•Experienced in using Cisco routers and switches to design, install, and optimize all types of Local Area Networks (LAN) and Wide Area Networks (WAN). Configured Active Directory trees, DNS, DHCP scopes, and TCP-IP and IP addressing.

•Assist clients in evaluating vendor proposals and coordinate the installation of multi-vendor products and services for clients.

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