HEATHER BREWER

**** ******* *****, ******* ****, GA 30349 Phone: 470-***-****

ad11wd@r.postjobfree.com

Motivated and dedicated professional with years of expertise in logistics and dispatch duties. Skilled and collaborative team player with experience in coordinating, planning and supporting daily operations.

STRATEGIC AND CREATIVE THINKER with solid background in delivering decisive, action-driven leadership. Demonstrates expert insight and proficiency in scheduling, coordinating, monitoring, evaluating and managing clients.

RESULTS-ORIENTED PROFESSIONAL with proven capacity to manage and coordinate operations and administrative support, using initiative, resourcefulness and good judgment.

PERFORMANCE-DRIVEN TEAM PLAYER with excellent interpersonal skills and attention to detail, optimally utilizing all channels of communication to assist operations. CORE COMPETENCIES

Microsoft Office/Software Dispatch Conflict Resolution

Reports/Documentation

Logistics Operations Warehouse

Time Management

Data Integrity

Scheduling

Communication Skills

Transportation

PROFESSIONAL

EXPERIENCE

Analytical Thinking Professional

Development Problem Resolution

Business Operations

CONVOY 02/2020-04/2023 JOB TITLE: OPERATIONAL SPECIALIST ATLANTA, GA • Oversee, manage and coordinate a wide range of internal and external contacts, such as material planners, warehouse and distribution personnel, vendors, freight forwarders, carriers and broker representatives. Create and maintain vendor relationships through continuous phone interaction, and the utilization of online and social media platforms. • Serve as a liaison between suppliers and customers with daily transportation activities to ensure appointments were set and deadlines were on target.

• Conduct quarterly business reviews with customer executive level management to provide an evaluation of their key performance metrics, discuss business opportunities and provide solutions to their operational challenges. • Collaborate with the team on innovation projects and improvement of order status visibility; generating necessary reports and presentations.

• Alert all parties under account of shipment delays, canceled orders, changes in route, freight technical issues, commodity change and all issues regarding orders.

• Monitor deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods. CHRISTIAN CITY 04/2013-03/2020 JOB TITLE: CERTIFIED MEDICATION AIDE UNION CITY, GA • Provided assistance in the daily preparation of medication and reported behavioral changes

• Ensured that resident’s daily care logs are updated in a timely manner

• Maintained cleanliness of the facility and monitor patient vital signs

• Provided direct quality care to patients including daily monitoring, recording and evaluating residents • Responded to resident conflicts/issues and resolve within a timely manner

• Strictly adhered to HIPAA rules and regulations, maintaining client confidentiality to keep information private JUVENILE COURTHOUSE 02/2016-02/2016 JOB TITLE: INTERN ATLANTA, GA • Quality checked documentation for court cases for accuracy and data integrity

• Effective communication with staff/management, submitting recommendations towards process improvement • Fostered positive working relationships and participated in meetings for professional development • Shadowed personnel to observe streamlining of process in order to enhance overall efficiencies • Worked alongside team to resolve any issues

KIRBY PINES ESTATES 2006-2012 JOB TITLE: CERTIFIED NURSING ASSISTANT ATLANTA, GA • Upheld to all infection control policies and provide excellent care to all patients

• Maintained medication stock and performed cleaning of all work areas

• Ensure compliance with HIPAA and OSHA regulations

• Maintained record of patient care, condition, progress, or problems

• Demonstrated ability to handle patients with various diseases

• Provided patient and families with emotional support and instruction

• Managed time effectively to complete scheduled tasks for the day and handle all assignments in an expedient manner • Interact with internal resources to identify issues, respond to concerns, and follow up with a resolution in a timely manner

• Responded to and referred incoming telephone calls appropriately, including documenting in the electronic medical record

EDUCATION

BROWN MACKIE COLLEGE

ASSOCIATES OF APPLIED SCIENCE

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