Customer Service Coordinator Specialist

Kimberly Aeschbacher

*** ******** ***** 724-***-****

Industry, PA 15052 ad11ig@r.postjobfree.com

PROFILE

Energetic and reliable with over 20 years of experience in customer service. Skilled at working with a diverse group of people. Self-starter with strong organization, communication, and relationship building skills. Accustomed to fast-paced, high-pressure work environments. Able to prioritize multiple tasks, meet deadlines and provide quality services.

EXPERIENCE

Accurate Group, LLC Independence, OH 4/2022 – 2/2023

~Coordinator Specialist

Mortgage Connect, LP Moon Twp, PA 9/2020 – 11/2021

~Coordinator Specialist

ServiceLink, LLC Moon Twp, PA 9/2017 – 4/2020

~Quality Control Reviewer

Assigned job orders with appraiser and customers.

Substantiated all information required was included in appraisal reports to clients.

Responded to all phone calls and emails in a timely manner.

Contacted appraisers for any needed corrections.

Complied with all state, federal and company policies, procedures and regulations.

Recruiter new appraisers as necessary and handled fee negotiations. Subway Beaver, PA 8/2013 – 5/2016

~Assistant Manager

Supervised restaurant staff and daily operations.

Prepared staff schedules.

Ensured cleanliness, food safety, product preparation were adhered to according to Subway manual, state and federal procedures and regulations. EDUCATION

Center Area High School Monaca, PA Diploma

Contact this candidate