JOSHUAMIR DE LA CRUZ

PROJECT MANAGER BUSINESS DEVELOPMENT

Leadership Operations Continuous Process Improvement

Performance driven professional with 16+ years of experience in business development, strategic analysis, and project management. Expertise in communications and customer relations strategies with mayor stakeholder management focus.

Record of initiative, problem-solving, and results during progressively challenging roles. Deadline, budget, and quality focused; expert in prioritizing tasks, analyzing options, setting goals, and delivering projects on-time and within budget. Excellent communication skills—written and verbal presentation competencies; communicates with technical and non-technical audiences.

PROFESSIONAL EXPERIENCE

CORE COMPETENCIES

Market Development & Sr. Project Manager

MEG Solutions LLC (2016-2023)

Developed a precision estimate platform to improve pricing and increase business opportunities. Transformed business mentality to improve & increase sales from $200,000 to $1,200,000 in less than 24 months.

Negotiated strategies to improve sub-contractors & suppliers’ cost.

Implemented labor cost avoidance & cost reduction programs.

Developed employee safety training.

Arranged financial planning & strategies.

Acute Analytical Skills

Managing Budget-Cost, Price & Profit

Technical & Servant Leadership

Fully Bilingual in English & Spanish

Highly Effective PM Methodology

Cross Functional Collaboration

Strong Financial & Statistical Skills

Risk Strategies for Management

Proficient Technological Knowledge

(Excel, MS Suite, SQL, Python)

Food Development Manager

To Go Gas Station & Convenience Stores (2013-2016)

Implemented a Low-Investment High-Margin Quick Service Restaurant (QSR) brand, including distribution logistics, low supplier-based system & market strategies.

Introduced new products development, including cost, price & market analysis.

Delivered marketing plans for new & existing products.

Collaborated on products data sheet creation.

Improved inspection program created effective action plans & staff incentives.

Marketing Director & Operations Tech Leader

Chapswan Management – Subway Franchisor (2010-2013)

Spearheaded a High-Traffic Marketing Strategy & Service Excellence Campaign, leading to more than 30% increase in sales, for over 6 months.

Created point impact marketing strategies.

Delivered marketing plans for 45 franchisees in the Puerto Rico region.

Designed artwork & created promo materials.

Developed employee performance program, incentives & internal competition.

EDUCATION

Bachelor of Business Administration

Computer System for Management

Interamerican University - Puerto Rico

Magna Cum Laude, Certificate of Honor

Grad Courses in Financial Management

Interamerican University - Puerto Rico

Project Manager & Executive Assistance

SFOAC PR INC. - Division of Subway PR Region (2006-2010)

Developed a Training Center facility, defining area layout, learning material, & the annual program calendar. Implemented in-store-impact marketing plans for store franchisees.

Managed & developed projects to reduce cost.

Developed in-stores advertising plans for 200+ stores in Puerto Rico region.

Designed customer service strategies to improve under-performing stores.

Coordinated regulatory compliance trainings on Food Safety.

CERTIFICATION

PMI Certified Project Manager Professional (PMP)

Project Management Institute

ad10x3@r.postjobfree.com / 805-***-****

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