Customer Service Information Security

Cybersecurity Analyst

Solution - driven information security professional with in- depth knowledge and expertise in establishing and elevating cyber - security capabilities to safeguard critical networks and infrastructures. CompTIA Certified Technologist with a talent for conducting all-source research, identifying and responding to security risks, and protecting sensitive proprietary data from cyber-attacks in line with best cybersecurity practices. Capability to manage information to meet cyber intelligence needs, determine intelligence gaps and shortages, and respond to information requests. Expert in navigating emerging technologies, industry-related software, and tools to achieve business goals, reduce security risks, and increase efficiency. Knowledgeable in network monitoring, intrusion detection and prevention systems, physical and logical security infrastructure management, and network infrastructure building. Highly organized, detail- oriented, and self-motivated; equipped with excellent communication skills and the ability to present complex information through detailed reporting.

Core Competencies

• Risk Management • Security Infrastructure Management • Customer Service & Support

• Security Operations • Threat & Vulnerability Management • • Project Lifecycle Management

• System Administration Enterprise-Class Network Support • Database Management

• Cybersecurity Analytics • Networking Device Configuration • Technical Troubleshooting

• Networking Security • Continuous Process Improvement • Operating System Security Professional Experience

AWS, Virginia Network Support Engineer 2019 to Present Migrate, configure, and deploy new or updated network devices. Support large-scale, enterprise-class networks through keen attention to detail. Engage with technical project management teams to ensure fast, smooth rollouts of established designs and products. Maximize network performance through ongoing monitoring and troubleshooting.

● Complete and deploys network infrastructure delivery projects by managing all technical network resources.

● Collaborates closely with Network Engineering and networking stakeholders to design and implement new network solutions and improve efficiency of current networks.

● Plan and execute projects within schedule and in line with specified standards by supervising vendors. SYSTEM SECURITY ANALYST AWS

Data Center, Manassas, VA

2016 to 2019

● Monitored servers and escalated emergency technical issues beyond scope

● Developing an overall security strategy to mitigate risks

● Training in emergency procedures and active treat situations.

● Responsible for assessing risks and threats to the organization

● Responsible for to ensuring compliance and provide guidance on IT Security requirements to assigned Stakeholders

● Examined artifacts, conducted interviews, and performed manual assessments. Bachelor of Science (BSc) University of Education, Winneba Ghana Master of Science in Information Technology – Cybersecurity – Purdue Global University Certifications

Certificate, Cybersecurity Engineering Program, 2022 Flatiron School CompTIA Security+ Certification

Technical Projects

Completed training on Cyber Security Analytics.

• Gained understanding of Splunk SIEM console by initiating logging on the systems and integrating the logs with each console; deployed both consoles on different VMs.

• Installed Windows Servers, Linux Servers, and virtual machines running Kali Linux and Ubuntu.

• Utilized Nmap and Wireshark to perform network discovery, packet capture, and traffic analysis.

• Gained hands-on experience resolving security incidents, including raw log file assessment, data correlation, and analysis through final project. Actively sought out and investigated previously unknown threats. Removed potential intrusion attempts from false alarms.

Professional Training

Cybersecurity Analytics Program, 2022 Flatiron School. Attended 8 months of intensive classroom and lab-based training in security concepts, including: Networking: OSI & TCP/IP Models, Hardware, Routing, Protocols, Encapsulation, Framing, NAT Networks, VLANs Network Security: Wireshark and Wireshark Filters, Port Forwarding, VPNs, Port Scanning, Bind & Reverse Shells, IDS/IPS, Firewalls and WAFs, Rule Writing, Vulnerability Management, MITM Attacks, and DNS Security Logs and Detection: SIEMs (Splunk), Indicators of Compromise (IoCs), Log Types, Databases, Normalization, Regular Expressions (RegEX), Hunting, Alarms & Reports, Investigations, User and Process Monitoring Threat Hunting: Threat identification, surveillance, data, and tracking Threat Intelligence: knowledge and identification of threat actors, including APTs. Cyber Threat Intelligence (CTI) Sources and Methods, Social Engineering, CTI Cycle and Process, Cyber Kill Chain, CTI Diamond Model, Cyber Mission Analysis

Security Assessment: CIA (Confidentiality, integrity, and availability), RMF, Risk Management Principles, Risk Assessment and Analysis, Security Metrics, and Performance Measures Strategy and Analysis: Strategic Planning, Leadership, Operational Design, and Decision-Making Cycle Systems Administration: Windows, Unix/Linux, VMs, Memory, Storage, Python, Cloud Cybersecurity Analytics Program, 2022 Flatiron School . Ayefa Pambour Page 2

Education

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