Channise Medley

Assisted living Manager / Phlebotomist/Medical Assistant

Temple Hills, MD 20748

ad0zeg@r.postjobfree.com

+1-203-***-****

I’m Seeking to work full time in the healthcare industry as a medical assistant/ Phlebotomist,assisted living Manager or lab technician which will utilizing my experience from the Medical field, experience as a Disability support services, Medical Office, Medical Assisted living Manager, Former Emergency Medical Technician, Senior Psych aide, and Certified Nursing Assistant, Authorized to work in the US for any employer

Work Experience

Armed Special Police Officer

City Security Consultants Inc - Washington, DC

September 2022 to Present

• Patrolled by foot around site, checking for signs of damage and other signs of suspicious activity and behavior, checked equipment, relieving staff, open rooms and turned on lights in the mornings, lowered and full staffed flag

• Monitoring Cameras Surveillance CCTV cameras around contracted Property and other areas, checked fire alarms when needed,temperature and humidity at different locations, issued a daily log reports on findings, incidents, calls and any other information that happened on my shift, interim badges, IT servers

• Noting in the Shift report visitors, guest and staff members that enter and leave the premises

• Armed Protection during Events and loading dock protection.

• Armed Protection for University District of Columbia College checking Identification and suspicious activity from s

USDA Security Officer

Dispatcher Security Walls, LLC - Beltsville, MD

June 2016 to November 2021

• Dispatch officers in opening doors for government employees

• Dispatch calls out county Police, park police or fire dept also city contractors in assisting in disposals of falling trees, help in removing trespassers, car accidents, building fires, land fires dispatch officers to animal escapes, refrigerator freezer temperature alarms for specimens and fungus, special alarm systems, unauthorized lab entries, lost access cards building entries, gate malfunction and motion alarms within the campus.

• Look through out the property on CCTV for suspicious activity

• Check government gates for functioning

• Set building alarms at night with a code.

• Vehicle and foot patrols of the properties.

• Monitor a screen that shows the in and out of government employees.

• Monitored CCTV security cameras

• Effectively prevented thefts

• Inspected buildings, equipment, and access points permitting entry

• Authorized verified contractors for entry

• Ensured building was locked and secured at end of every shift

• Provided security at USDA Research Center facility

• Licensed professional security officer for 3 years

• Monitored 3 buildings

• Followed all security and safety regulations

• Wrote logs and incident reports

• Monitored entrance and exit doors and access gates

• Monitored and authorized entrance and departure of employees, guests, visitors, and patrons

• Provided escorts for employees, when appropriate

• Effectively recommended appropriate action during emergency situations Rideshare Driver

Self Employed Uber/Lyft - Washington, DC

November 2013 to February 2021

A ride share driver provided excellent customer service and safe driving, maintaining a 5 star rating, getting passengers and parcel from beginning location to a final destination providing a clean driving space for comfort and safety.

Sergeant

Smith Information Security - Washington, DC

March 2016 to April 2016

• Checking Identification at the gates and truck cargo at parking lots

• Monitoring parking lots for fights and off the clock employees

• Checking gates and entries for unlock gates and suspensions entries Lieutenant/Supervisor

Code 3 Protective Services - Washington, DC

August 2015 to February 2016

• Responsible for maintaining gate entry / access at control point securing I.D. access

• Barred residents ordered off the property.

• Conduct Vehicle Inspections and performing roving patrols to secure overall security for the property, Accurately and thoroughly prepares incident reports and activity logs

• Completed a foot patrol of contracted areas

• De Escalation and conflict resolution skills

• Manages day to day operations ensuring the residents on a daily basis

• Handles complaints, settling disputes, resolving grievances, conflicts or otherwise negotiating with others.

• Supervises staffing to ensure residents service, operational needs are meet.

• Ensure that regular ongoing communication is happening with employees to create awareness of business objectives, communicate expectations, recognized performance and produce desired results.Understands employee positions well enough to perform well enough to perform duties in employee absence.

• Exceptional Customer Service

• Prepares a report of daily activities of any incidents occurring on the shift,maintains the building/ area security logs and other regularities such as equipment, property damage, CCTV ( remote eyes), Digital video surveilance

Customer Service Representative

Eastern Account Systems Inc - Danbury, CT

May 2014 to June 2014

• Responsible for fielding inbound and outbound communications for pre collections call center.

• Answers high phone volume about amounts owed, due date, payoff amounts due, principal balances, and processed payments also collected past due balances for service provided by client via processing payment

• Resolves problems by clarifying issues; implementing solutions; escalating unresolved problems.

• Knowledgeable on applications used: Microsoft Office Suite, CMS Communications Management

• Systems, billing / payments, Vision contract, and Ambos Collection Manager, Front End file

• Cabinet, noted calls, VB call manager taking all phone calls, Speedpay western union, ER tickets equipment and repair..

• Ability to multitask and follow through with commitments, create solutions Direct Care Proffessional

RICHMOND COMMUNITY SERVICES - Mount Kisco, NY

January 2014 to February 2014

• Delivered therapeutic supportive quality service in a residential setting to adults with developmental

• disabilities perform assistance with living skills development, personal care, and behavioral

• development to residents in group home of up to sites that serve 5 people.

• Responsible for the personal care, hygiene, physical care and welfare of each individual as well as to ensure a healthy environment.

• Demonstrated desired behaviors and coaches the individual using approved techniques.

• Drove company vehicle to transport wheelchair individuals and maintain cleanliness of the program.

• Transporting loading and unloading of passengers that are persons with disabilities

• Prepared documentation to include shift reports, incidents reports, petty cash and individuals progress report

• Ability to navigate the service area through the use of maps and /or on board directional equipment

• Securement of wheelchairs and scooter

Unit Clerk

MEDSTAR NATIONAL REHABILITATION HOSPITAL - Washington, DC August 2012 to September 2013

• Extremely accurate and up to date patient log, patients arrive onto the floor, responsible for making a • Binder that includes a bunch of different forms and indexes also including the notes that have been taken from the emergency department and include them in the patient file medical records including:

• Discharge, admission, dietary entry, also census monitoring forms.

• Coordinating lab and diagnostic imaging test, as per requested by nursing and doctor staff

• Off Site preparation when the patient goes out to appointments documentation is prepared.

• Updated tn the system with admission when they have been discharged from care

• Utilized medical software: Medilinks, Invision, and Azyxxi systems. Security Officer

CES SECURITY INCORPORATED - Silver Spring, MD

May 2012 to August 2012

Patrolled assigned areas to ensure safety of merchandise from vendors.

• Watched displays to detect signs of foul play

• Made sure doors and gates from docks were locked and secure.

• Crowd control on escalators and stairs for safety during events Luxury Resident Concierge

INTERSOLUTIONS, INC - Silver Spring, MD

June 2009 to January 2010

• Provided excellent customer service, at luxurious apartment communities throughout Washington D.C

• Access control of apartment keys to incoming residents and residents leaving

• Accepts mail and monitored garage entering, help determine who gets into the building or office,

• Patrolled hallways to make sure all assigned doors were locked and secured

• logged into the computer systems complaints and repairs by tenants Clinical / Senior Psychiatric Aide

Westchester Medical Center Health Network - Valhalla, NY February 2003 to November 2007

• Managed patient charts, Input data into the computer.

• Took patients vital signs including: blood pressure, temperature, respiratory rates and glucose levels.

• Monitored possible suicide patients and prisoners in their rooms with correctional police to prevent harm to themselves.

• Used approved physical intervention techniques when necessary to protect individuals and others. Clinical Team Assistant

• Responsible for administrative functions that assist in daily clinical team operations

• Perform data entry of multiple documents, scheduling, supply tracking, and phone triage in a high call volume environment

• Assemble medical records

• Maintain personal files

• Review all batches from medical facilities, clinics, psychiatric, dental, Optometry, labs, Xray, Sonogram, EKG, and Emergency visits

• Updated patient account info

• Prepare, Compile, and Collate data as needed for weekly and quarterly reporting. Emergency Medical Technician

Basic Life Support/ CPR TRANSCARE INCORPORATED - Mount Vernon, NY November 2003 to December 2005

• Made life or death decisions, transport sick and injured persons by ambulance in a manner conducive to their safety and comfort

• Administer Basic Life Support level hospital care and treatment within the limits defined by state law and a medical director

• Determine the nature and extent of illness and injury, establishes priority for required prehospital

• emergency care, first responders in the event of medical emergencies of car accidents, child birth,

• violent traumas, heart attacks and accidents

• Provides appropriate airway management, CPR, treatment for hemorrhage and shock, management for immobilization of suspected fractures and dislocations, poison and burn patients, oxygen therapy,

• Assistance to paramedics by having the knowledge and ability to set up the heart monitor, IV

• lines/supplies and intubation equipment

Security Officer and Fire

Guard BURNS SECURITY INCORPORATED - Bronx, NY

November 1997 to November 1997

• Patrolled industrial and Commercial premises and detect signs of intrusion and security of doors, windows, and gates.

• Answer alarms and investigate disturbances

• Monitor and authorize entry, departure of employee's also visitors

• Kept inventory of uniforms and supplies, helped in Security guard training classes with drug testing

•Operations Management in setting up Security Officers in contracts and concerts out and in town events. US Open and Glen falls NY Strike.

• In Parking Lots accessed entry for only permitted employees and temporary pass staff

• Library In charge of closing college library at assigned time, escorted uncompliant students out, and checking to see if doors are locked, and no one was left in the library after closing. Education

Associate Degree in Nursing in Registered Nurse

Achieve Career Preparatory Academy - Washington, DC August 2023 to Present

National Certification in Phlebotomy

Northwest Phlebotomy School - Washington, DC

October 2023 to October 2023

Certified in Dental Assisting

Fortis College-Landover - Landover, MD

May 2010 to June 2011

Certified in Medical Office Specialist

Career Technical Center - Washington, DC

September 2008 to March 2009

Certification in Medical Assisting

Sanford-Brown Institute-New York - White Plains, NY September 2002 to June 2003

Certification in Emergency Medical Technician

Equal Opportunity of Education - Yonkers, NY

June 2002 to May 2003

Skills

• Customer Service

• Supervisory Management (3years)

• Dispatch (6 years)

• Dentrix (4 years)

• Emergency Medical Technician (3 years)

• Cash Handling

• Organizational Skills

• Microsoft office (10+ years)

• MS Outlook (10+ years)

• Powerpoint (10+ years)

• Research

• Deescalation (3 years)

• Security

• Surveillance

• Conflict management

• Loss prevention

• Leadership

• Report writing

• Driving

• CCTV

• Dental Assisting

• Phlebotomy (1 year)

• HIPAA

Certifications and Licenses

Certified MD Notary Public

Baton Permit

CPR Certification

Guard Card

Additional Information

Currently Enrolled in a Healthcare Assisted Living Managers course

Contact this candidate