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Relationship Management Customer

Location:
Olney, MD
Posted:
November 09, 2023

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Resume:

ONOMEN, ‘CHARLES AIREFETALO

.

**** ********* ***, ********* ** 20853

Mobile: 240-***-****

ad0zdo@r.postjobfree.com

Profile

An accountant with extensive knowledge & experience in financial analysis, sales and marketing, customer relationship management, benefit management, inventory management. Highly motivated individual driven to achieve results in the most complex environment. I have excellent analytical, communication, interpersonal, planning, and organizational and presentation skills. I am an avid reader of innovative articles .With an aspiration of getting my CFA in the nearest future.

Key Skills

Specialist skills

Transferable skills

Business Knowledge and Management

Sales and Marketing

Customer Relationship Management

Benefit Management

Product & Production

Process & Technical Analysis

MS Office (Word, Excel/Spreadsheet, Outlook andPowerPoint.

Team working

Leadership skills

Problem-solving

Value and Empathy

Creative & Innovative

Supervision skills

Numeric skills

Research and analytical skills

Attention to details

Negotiation skills

Work Experiences

AUG 15 – Till date Server/Cashier/Prep cook at the Convention center DC

July 4-Jul 14 Facility personnel at Stoddert Elementary School DC

July 8-July 21 Facility personnel at Cardozo Education Campus DC

July 25-July 28 Facility personnel at Hardly Middle School DC

AUG1- AUG 5 Facility personnel at Bright wood Elementary School DC

September 2016 – March 2023 The Redeem Christian Church of God, Lagos Province 66

Provincial Accountant

October 2014 – September 2016 Premiernet Auto care Integrates services,52 Ogudu Road

Company Accountant

Identify daily activity in bank accounts

Reconcile different bank accounts for entities including a Abuja subsidiary

Post journal entries in, the company general ledger accounting software package

Work closely with Fund Accounting group to identify bank loan wire activity in one corporate entity

Track and maintain fixed asset ledger by coordinating with Technology and Accounts Payable. Prepare schedules for reporting of fixed asset

Assist with the preparation of other reports provided to management

Assist with yearend audits

Assist with preparation of month-end financial statements, cash flow statements, budgets

Assist with quarterly and annual tax filings

February 2009 – November 2013 (Workforce management ) Stanbic Ibtc Pension Managers, Victoria Island Lagos

Operations/Benefits Management

Co-ordinated & managed all walk in client.

Supervised 7 PBB operatives including supervising Lagos Maine Land

Product or service to meet all our customer’s needs & expectations

Effectively managed of information to client and being proactive to the team member

Coordinated and managed monthly/quarterly customer review.

Prepare regular analytical reviews of operational performances for team weekly reviews

Partake in solution to technical problems resolution in ALL the regions.

November 2006 – January 2008 Pensions Alliance Ltd, 38/39 Marina, Lagos

Business Development Executive

Effectively build, maintained and managed existing and new customer accounts and relationships that facilitate growth in PAL.

Effectively managed of Ikeja regional Accounts.

Manage and administer the company’s pension Account Receivable policy in all transactions with customers with approximately 80% within policy.

Achieved revenue/volume and margin targets through aggressive customer acquisition, sales and effective relationship management efforts.

Prepare regular analytical reviews of sales performance in relation to budget and competition.

Partake in technical problems resolution.

2005 – 2006 Methodist High School, Ainu, Igede, Oju LGA, Benue State.

Teacher

Business methods

Mathematic

Introduction to computer science

Education & Qualifications

2023-2023, Nurse One Incorporated, Lanham MD

Certificate/Geriatric Nursing Assistant Training Program

2011 - 2012, Association of chartered accountant certification (ACCA) December, 2012

1999 - 2004 Ambrose Alli University, Ekpoma

B.Sc. (Hons) Accounting

1998 - 1999 Complete Computer & Technology Training Centre

ND Computer Science Proficiency in Data Processing (Ms Excel, Ms Word)

Training

July 2007 National Pension Commission, Lagos

Selling With Service

August 2008 National Pension Commission, Lagos

Sales and Team Building

March 2009 New Concept Consulting Company, Lagos

Effective Customer Services

May 2011 HReade Human Capital Solution, Lagos

Customer Care Excellence

August 2011 Edge Ecution Consulting, Lagos

Building a World Class Telephone Experience

September 2013 Learning Impact NG, Lagos

Creative problem Solving Workshop

Professional Affiliation

Member - Association of chartered accountant certification (ACCA)

Personal Information

An indigene of Edo state (Essan West Local Government Area Ekpoma) I am married and hold national driver’s license.

Hobbies & Interests

As a sports enthusiast who enjoys playing and watching football and table tennis. I was an active member of the college football and table tennis team and the sport coordinator at AAU. I enjoy reading, sightseeing and listening to music. I like driving and I have a desire to visit the cockpit of F1 Ferrari team.

References are available on request



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