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Customer Service Project Management

Location:
Lockport, NY
Salary:
competitive
Posted:
November 09, 2023

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Resume:

Resume of:

James Richard Pierrot

Contact: ad0y02@r.postjobfree.com

Tel: 716-***-****

PROFESSIONAL SUMMARY

Customer service-oriented Consulting Project Engineer with several years background in Industrial Control Design, and experience also with PLC programming and automation in an FDA regulated environment. Core competencies include Control Architecture, Systems Design, Network Infrastructure, commissioning, programming, Mechanical assembly, Hydraulic/Pneumatic/Mechanical design/Servo Technology/assembly & service, as well as excellent communication and time management/project management skills. Handles tasks with accuracy and efficiency effectively communicating with team members to stay on track within project schedules and budgets. Extensive training with Microsoft software having experience in Microsoft Project, Excel, Outlook, PowerPoint, etc.

Field service support worldwide, working with managing customers in all areas of sales, aftermarket support, product development, validation, customer training, maintaining customer relations, etc.

Primary field of expertise is Automation Technology in all Types & Processes. Expert in automated assembly machines including Gemcor Drivematics as well as specialized processes.

Worked extensively as either a direct employee or as a contractor on specialized projects. Projects duties included management, project management, control system design, integration, data migration, programming, process development, manufacturing, field service, commissioning, and startup.

●Experienced with a variety of control types, most extensively with Allen-Bradley. Familiar with Omron, Modicon, Siemens

●Various industry experience includes GMP pharmaceutical FDA, Automotive high-speed manufacturing, Aerospace assembly

●Expert PLC programmer/code development, Allen Bradley, Wonderware, HMI

●Gemcor Drivematics Expert

●For 10 years I was the Sr. Service Technical Advisor/Field Service Engineer for Rockwell Automation and provided inhouse training for all products Allen- Bradley, exclusively CNC applications, Software, integration and startups.

●Rockwell Instructor for CNC / PLC / HMI / PMI / SLC / Micrologic / Servo & Spindle Drive

●Expert in automation troubleshooting for technical issues for quick turnaround repairs.

●PlantPax P_Sequencer AVEVA™ InTouch HMI SCADA

●Expertise RS Logix 5000 Rockwell’s Suite 5000 software package.

●DCS experience and DeltaV programming – *Trained/certified GlaxoSmithKline batch recipe writing/creation

SKILLS & ABILITIES

●Controls Design Engineering and Technology

●Software development

●Computer Networking

●Network Infrastructure

●Network Architecture

●Data Integrity

●Data Migration

●SCADA systems

●Ethernet

●Fiber Optics

●Enterprise Environments

●Hydraulic Pneumatic Design & Applications

●Servo Applications, design and build all types.

●Complex Problem-Solving Software Development & Analysis

●Capital Projects; Capital Equipment

●Brownfield and Greenfield projects

●Critical Thinking

●Technology Design

●Systems Evaluation

●Security/Cyber Security

●Computers & Electronics Design/Programming SLC/PLC/CNC, wiring & assembly.

●Administration & Management

●8.5 Years Active Duty US Navy Honorably Discharged

●Music Education, Audio Engineering

Keyboard, Guitar & Voice

EXPERIENCE

Rich Products 03/06/2023 to Present

Sr. Principal Automation Engineer

●Automation technologist, Project Management, Modernizing Legacy equipment for Auto-Setpoint and downtime reporting. Automation Root Cause Analysis, Generated & applied Root Cause Solutions. Create new ControlLogix/HMI screens with Rockwell Studio 5000 software and FactoryTalk Suite.

Sikorsky Aircraft Lockheed Martin Company 02/1/2021 to 02/1/2023

Lead Automation Engineer (contract) Contract Completed.

●Automation consultant part of a multi-tiered team of engineers, technicians & contractors providing continuous improvement to safety, compliance, and cost control through Automation Technology and Applied Automation Root Cause Analysis, Generated & applied Root Cause Solutions.

●Technology Based position for Robotic Applications – Inspection – Deburring – Spray Paint – MetraScan3d-r scanning, Bonding Oven control design, Electrical Schematic development, process implementation.

Regeneron, Rensselaer, NY 09/2021 to 02/2022

Black Diamond Networks

●Automation consultant part of a multi-tiered team of engineers, technicians & contractors providing continuous improvement to safety, compliance, and cost control through Automation Technology and Applied Automation Root Cause Analysis, Generated & applied Root Cause Solutions.

●Support FDA regulated GMP Manufacturing automation and process engineering efforts for commissioning, acceptance testing (SAT/FAT), qualification and ramp up of new lines for the Tempel Lane IOPS facility.

●Implement Updates & Corrections to Control Documents

●Set up and startup of multitude of new capital and automated equipment being brought in to provide support build out of a new fill finish facility.

●Capital equipment SAT testing, verification, validation.

●Commissioning and providing testing support.

●PLC code development, read and modify.

●Rockwell Allen Bradley PLC's and FactoryTalk view SE

●Testing and execution of commissioning test plans.

●Data integrity and ensuring sound networks configuration and infrastructure.

General Motors Inc. (GM) 12/2020 to 05/2021

Cyber Security Execution Operations Technology Automation Specialist (contract)

●Assisting IT Engineering deploy IT/OT Claroty Technology; Supported Data transfer and network configurations.

●Initially started in Wonderware platforms, now AVEVA. GM switched over to using Rockwell SCADA software.

●Equipment Designs & Builds for various machine tools.

●Expertise includes both control and mechanical assembly.

●CNC Milling machines, CNC Lathe machines CNC Convex Forming Machines, Coordinate Plotter CNC Robotic Paint Sprayers, CNC Laser Welding machines, CNC MIG Welding Machines, Automatic Radiator Assembly and Soldering machines, specialized medical equipment.

●Fully Automatic Production Assembly lines.

●Pick & Place equipment with machining processes utilizing CNC in combination with A/B SLC, PLC, PLC5 Controllers.

●Work with a variety of control types.

●Conveyor lines, Hot form presses, Satellite Dish Assembly machines

GlaxoSmithKline (GSK), Pharmaceuticals Oak Hill, NY 12/10/2018 to 10/31/2019

Automation Engineer (contract)

●Automation consultant part of a multi-tiered team of engineers, technicians & contractors providing continuous improvement to safety, compliance, and cost control through Automation Technology and Applied Automation Root Cause Analysis, Generated & applied Root Cause Solutions.

●Support FDA regulated GMP Manufacturing automation and process engineering efforts for commissioning, acceptance testing (SAT/FAT), qualification and ramp up of new lines for the Oral Healthcare manufacturing facility.

●Support various aspects of facilities management, site security, maintenance, automation & controls, capital projects, operations engineering, and engineering compliance always following guidelines for electrical safety, machinery safety, and hazardous utilities.

●Supported qualification of alternate supplier of active ingredients

●Performed technical investigations and successfully mitigated issues related to material quality and performance.

●Implement Updates & Repairs and solved numerous problems. Programmed various PLC’s and also worked with DCS using DeltaV.

●Responsible for design and install al RIO and ControlLogix programming for all high-speed manufacturing lines for toothpaste packaging lines.

●Responsible for Versaiew HMI systems (upgrading, modifications etc.) day to day troubleshooting and maintenance of High-speed packaging lines to ensure the successful manufacturing of Aquafresh, Sensodyne, and Pronamel toothpaste averaging 1.25 million lbs. of toothpaste each week.

●Responsible for supporting the implementation of brownfield capital project related to data migrations and packaging.

●Performed validation and setup of new products in the packaging area.

●Remote I/O, ethernet, transfer to control rooms.

●Integrated the floor hardware via remote IO via a number of locations based on the distance from the control center.

●Used ethernet cables limited to 295 feet (90 meters) through patch panels.

●Used Fiber optics limited to 6500 feet (2000 meters)

●Properly routed and prepared the cables and ensured the correct distance of the ethernet to keep the network from collapse and/or causing data loss or signal degradation.

●Ensured switches would have correct IP addresses.

●Made preparations, gained a complete understanding of the existing system needs and mapped every step out. Worked with the client on their choice of switches and direction of how that equipment was to be used.

●Came up with a viable solution that met the end users’ needs and ensured the Network was secure, flexible, expandable, and most importantly inexpensive to maintain.

●Worked onsite from the 1st level factory floor to the 3 level of control. This included integrating the factory floor automation with the network switches located in a variety of locations by means of ethernet cables and/or fiber optics or any combination of both. (Brownfield project)

●Trained on GSK's Production System; support the implementation of Lean manufacturing tools

●Improved performance rates on the packaging lines and reduced batch cycle times in the manufacturing area consisting of 6 mixers and 7 high speed packaging lines working off a repairs and maintenance budget of 2.4 million dollars for equipment.

●GSK Training in DeltaV batch for creating recipes, DeltaV programming

●Permanent employment offer was made at the end of the 10 month-contract

Balboa Engineering Inc

Project Management, Automation Engineer, Customer Service and Onsite Technical Support. 2006 to 2018

●Numerous projects and contracts; info available upon request

Rockwell Automation: Automation technology, Troy MI 1996 to 2006

CNC/PLC/SLC. Senior Field Service Engineer. Provided in-house training for all products Allen- Bradley, exclusively CNC applications, Software, integration and startups. Senior field Engineer, control development, Service Technical advisor, CNC/PLC/HMI/PMI/SLC/Micrologic/Servo & Spindle Drive Instructor. 1996 to 2006. Skilled in automation troubleshooting for technical issues for quick turnaround repairs. RSLogix 5000 Rockwell’s Suite 5000 software package.

●Write programs in the language of a machine’s controller and store programs on media such as punch tapes, magnetic tapes/disks. Extended onsite Project Startups. Modify existing programs to enhance efficiency

●Align/secure pattern film on reference tables of optical programmers; observe enlarger scope views of printed circuit boards.

●Wrote job orders, drawings, blueprints, specifications, printed circuit board pattern films and design data to calculate dimensions. Complete control design and hardware selection, machines of all types and sizes.

●Provided Professional Technology in class and in field training classes in CNC control education, including all types of Allen- Bradley products to both maintenance personnel and senior control design engineers worldwide.

●Mechanical Assembly of production lines, and independent operated machinery.

Balboa Engineering, Inc. 1984 to 2003, Resolved in 2006

Owner Operator ; Senior Controls Designer (contract)

●Primary Field of Expertise, all aspects of “Automation Technology”. Set up and operate specialized or standard test equipment to diagnose, test, or analyze project objectives. Automation Aircraft Structures Assembly, as well as Automotive applications. Process Control Utilizing Allen-Bradley CNC/PLC/etc. products.

●Troubleshoot microprocessors or electronic instruments, equipment, or systems, using electronic test equipment such as logic analyzers. Extensive knowledge of servo controls, hydraulic, pneumatic, electronics including feedback devices of all types.

●Prepare or maintain design, testing, or operational records and documentation.

●Designed and Developed Embedded Process profiles utilizing AVR Controllers C++ C languages. Although I have this skill set, I no longer program AVR’s, nor program in “C” Language.

●Educator, taught, SLC, PLC, CNC control design, programming, and application. Expert in CNC application, and PAL, Programmable Assembly Language. Including troubleshooting and repair of system malfunctions.

●Field service repairs and installations of mechanical, electrical, hydraulic/pneumatic hardware. Control Design ACAD, Control wiring & assembly, including hydraulic/pneumatic systems & mechanical devices.

Avco Aerostructures 1981 to 1983, 1984 to 1987

Senior Manufacturing Engineer

●Worked on the B1 Bomber, C5 Galaxy, C141, and Space Shuttle Fuel Tank projects. Automatic Fastening Technology and Positioning Systems.

●Responsible for design and implementation of controls used on all automation machines to build aircraft structures, fuselage and -wing panels. Approximately 2500 I/O)

McDonnell Douglas Corporation 1987 to 1996

Senior Manufacturing Engineer

●Worked on the C17 fuselage and wing manufacturing project. DELTA ROCKET Launch Vehicle project. Field of expertise, Automatic Fastening Technology and Positioning Systems.

●Responsible for design and implementation of controls used on all automation machines to build aircraft for C17, designed OEM layout and functionality. Designed built and integrated controls for C17 and AB PLCs.

●Designed and implemented the controls for Delta launch vehicles, used PLC logic to program and operate manufacturing equipment. These were integrated with CNC paneling.

●Integrated the factory floor automation with the network switches, Data migration and network configuration.

Balboa Engineering Inc. 1983 to 1996

Owner Operator

●Managed projects working on and controlled contractor on the 757, 767, 777, C17, & Space Station Fuselage structures assembly. Designed and built machine tools of varying complexity to meet the challenges of component assembly. Automatic Fastening Technology and Positioning Systems. These projects were in conjunction with my working for Balboa Engineering.

●Responsible for Radiation Systems Green Bank telescope controls for the system. Designed all schematics and conducted load calculations. Programmed PLC to integrate with CNC.

●Stayed on target with scheduling timelines and budget.

Sikorsky Aircraft Oct 1982 completed September 1983

●Designed & Built Automatic fastening equipment for the Blackhawk, Seahawk, & H53 Stallion Helicopters. Short Term Project included hydraulic/pneumatic design/build, control design/build, PLC program development, mechanical engineering design supervision.

EDUCATION & TECHNICAL TRAINING IBM COMPUTER PROCESSING

Computer Process Technology & IBM punch card data entry for Business Computers

Computer Science Engineering

Cypress Community College

Study of board level electronics, software languages for Machine Automation Control,

Two-year study program with no degree. 1987 to 1989

GPA 3.8

Business Management

Mediale College

Studied business operations and management. Personnel relationships, Managing the day-to-day operation of a successful business profile. Balboa Engineering was the result of this training. Balboa Engineering Inc. has been operating as a specialized customized machine tool design firm since 1983. Successfully manufactured the Automatic Forming and Assembly equipment for a large array of aircraft structures, including Automatic Fastening, Automatic Positioning equipment, Field support. 9/1980 to 6/1982 GPA 3.7

AAS Degree in Independent Study, Professional Flight

Jamestown Community College

Study of Aircraft Performance and Aircraft Piloting with an JCC AAS Degree. I am a fully certified and licensed FAA Airline Transport Flight ground instructor. This includes Private Pilot, Instrument Pilot, Multiengine, Jet Engine, Commercial Pilot, and Advanced Flight Instruction. 8/2013 to 6/2015

GPA 3.8

University at Buffalo

Music Major

National Leadership Society Member

GPA 3.7 High Honors Student Senior 5th year. 2015, I have 117 Accredited Credits, Undergraduate

COMMUNICATION

Published Author: “Beyond Dodge Road, Fighting the Odds & Finding

Success”

“Upward & Outbound No Nonsense for Success”

LEADERSHIP

President, CEO and Founder of Balboa Engineering Inc. 1984 to 2003

Sears Dealer Store Owner –Experienced in Customer Service & Retail Store Management/Operations. 2003 to 2006

●Military Service Us Navy Vietnam Era Veteran Active Duty 1970-1978

●Honorably Discharged

●Awarded the President Service Award explosive’s reconnaissance diver and conning officer aboard the USS Presidential Yacht Sequoia. Held both Confidential & Top-Secret clearances.



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