Customer service specialist
Resume:
Mary Barrett
Director of Admissions
Columbus, OH 43213
ad0wyk@r.postjobfree.com
Results-driven, business-educated professional with over 10 years of experience in fast-paced, high growth
business environments. Experience in management, sales, recruiting, team building, client relations, training
and development, design, and implementation. Combine strong negotiating, change management,
and outstanding organizational skills with exceptional customer service and communication skills.
Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with
demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills
Work Experience
Director of Admissions
Chamberlain College of Nursing of DeVry University
January 2007 to October 2009
Successfully opened the admissions department for the first expansion campus.
Developed, directed, and coordinated Admissions Department.
Ensured quality of new hires and directed staffing, training, and performance evaluations to develop
and lead
the Admissions Department.
Trained and helped develop r Admissions Directors for new or existing campuses.
Establishing and monitoring admission policies. Involved in the creation and implementation of
policies.
participate in the interview, hiring and terminating, supervision, and evaluation of personnel. The
oversight of staffing with any organization is the most critical; we have no turnover to date.
Establish priorities and goals, supervise, and monitor the operation of the admissions department.
Graduate Admissions Recruiter
Keller Graduate School of Management
September 2004 to January 2007
Recruiting, selecting, and advising potential graduate student candidates.
Design and implement recruitment events including trade shows, open houses, and job fairs
Creating periodic reports for project updates and performance status.
Implemented new procedures to increase overall enrollment for the University
Improved the company's college recruiting plan by performing follow-up support to maintain relationships
and generate additional business.
Senior Admissions Recruiter
DeVry University
June 2000 to September 2004
Designing, developing, and implementing training on business partnership agreements and admissions
advisor responsibilities.
Interviewing and selecting candidates for advisor positions.
Recruiting, selecting, and advising potential student candidates.
Design and implement recruitment events including trade shows, open houses, and job fairs
Creating periodic reports for project updates and performance status.
Implemented new procedures to increase overall enrollment for the University
Improved the company's college recruiting plan by performing follow-up support to maintain relationships
and generate additional business.
Education
Bachelor's Degree of Science- Marketing
FRANKLIN UNIVERSITY - Columbus, OH
Associate's Degree of Applied Science
Business Administration
FRANKLIN UNIVERSITY - Columbus, OH
Skills Summary
• Administrative experience
• CRM software
• Customer service (10 years)
• Digital Marketing (3 years)
• Management
• Marketing (8 years)
• Media relations (3 years)
• Microsoft Office (10 years)
• Networking
• Policy Analysis
• Presentation Skills (8 years)
• Public Relations (2 years)
• Public speaking
• Recruiting & Staffing (8 years)
• Report Preparation
• Sales
• Scheduling
• Social media management
• Strategic Planning (7 years)
• Territory management
• Time management
• Trade Shows
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