Mary Betzold

Property / Leasing Management

Peoria, AZ 85381

ad0wsb@r.postjobfree.com

480-***-****

To obtain a position that will utilize my skills and talents to the best of their abilities. To be a valuable asset to the team, promote growth in performance and ensure business processes are effective and company performs efficiently.

WORK EXPERIENCE

Small Business Owner

Mary’s Elite Cleaning Services LLC - Litchfield Park, AZ December 2021 to Present

Opened LLC for residential and commercial house cleaning. Includes customer on referral basis only for monthly, weekly, biweekly, deep cleans, disinfectant cleans, construction job sites, remodels, RVs, organization, and commercial office buildings.

Essential Worker Covid - Phoenix, AZ

March 2019 to December 2021

Mechanic assistant/ labor construction/ house cleaning/ body relaxation/ stay at home parent and elementary school teacher an essential employment in auto repair, construction, and massage therapy

Server

Twin Peaks

October 2018 to November 2019

• Maintain Twin Peaks standards by following image and uniform guidelines.

• Follow the Steps of Service with every customer ensuring exceptionally great customer experience.

• Ability to work well with coworkers by teamwork and covering shifts when needed

• Assisted in Expo line ensuring food is being cooked on time, the right garnish is put on and out to the table

• Knowledgeable in ingredients of each food items and alcoholic beverages to provide customers a description of each item on the menu.

• Up- selling high dollar liquor, desserts, and menu item add on's to increase overall PP score.

• TPG's are scored each day in specific areas including muscle tone, face makeup, accessories, hair style, nails, attitude, sales, and Twin work

(running food and helping out when needed

• Build rapport with customers with a positive attitude, smile, sense of humor, and being attentive. Server and Bartender

M Culinary Concepts - Phoenix, AZ

August 2015 to June 2019

M Culinary Concepts

Bartender / cocktail server/ banquet server

• Knowledge in the catering industry and hosting small to large size events throughout the year.

• Understanding the proper way to handle the food items and avoid cross contamination and/or food born illness.

• Provide personalized customer service to every client, every time.

• committed to Inspire Passion in everyone around us, to live and work with Integrity Always, and to always Make Huge Fun!

On-Site Property Manager

Tempe Rentals - Tempe, AZ

December 2018 to March 2019

Managed over 200 rental properties in Tempe, Scottsdale, and Phoenix. I wore many hats in this company such as office manager, leasing agent, HR, administrative duties, accounts payable, customer service, marketing and advertising, tenant files, maintenance records and service appointments, customer complaints, and fill in for move in and move out inspections and cleanings.

Outside Sales Rep /HR Consultant/ Sales Manager

United Processing Association - Phoenix, AZ

August 2016 to August 2018

• Traveled the US meeting with business owners about credit card processing

• Closed onsite deals during initial meeting

• Installed credit card machine via phone or in person is able to

• Handled all HR tasks for the office

• Calculated Payroll and Commissions weekly

• Finalized leases and verbal confirmation insuring account was funded to company

• Managed compliance and procedures for all documents submitted

General Manager and Receptionist

Elements Massage Glendale - Glendale, AZ

January 2015 to January 2017

• Greet customers, book specified appointments, process payments and billing inquiries, and establish a welcoming environment.

• Exceeds sale guidelines per month

• Detail orientated

• Ability to multitask well

• Team player and working well with others

GENERAL MANAGER

Managed studio and employees to ensure business ran efficiently and effectively

•Responsible for all training, sales, customer service, KPI's, compliance,employee engagement and moral, audits, payroll and HR documents.

• Consistently achieved sales goals

• Processed payroll

• Responsible for profit and loss control

• Coordinated schedules and assigned employees' shifts

• Monitored and ensured staff adhered to all company policies

and procedures

• Managed a $725,000 dollar annual budget

• Responsible for upholding required health and safety standards

• Hired and trained 25+ employees

Account Resolution Specialist

MiCamp Solutions LLC - Phoenix, AZ

June 2015 to August 2016

Account Representative MiCamp Solutions

• Assist merchants in all aspects of merchant services

• Managed the cancellation, retention, and ACH.

• Ensure all new lease agreements are accurate and meet the legal standard and policy and procedures

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