Front Desk Customer Service
Resume:
Lovette Stewart
Tombstone, AZ *****
ad0vzu@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Dasher
DoorDash - Oneida, NY
October 2020 to Present
Delivering customers orders
Night Audit/Front Desk
Days Inn - Tucson, AZ
April 2023 to July 2023
Night audit duties, along with front desk duties. Mostly worked the night shift but did do the 2nd shift as well by checking guests in and out, solving customer’s concerns, along with customer service. Front Desk Clerk
Super8 by Wyndham - Oneida, NY
April 2022 to September 2022
2nd shift Front desk Clerk, checked guests in and out of rooms, keep front area clean and we'll maintained, did laundry for housekeeping
Subway Sandwich Artist
Subway - Gilbert, AZ
October 2020 to June 2021
Opener, prep cook, made fresh bread and cookies daily, customer service, made sandwiches, safe drops, closer
Crew Member
KFC - Oneida, NY
April 2019 to October 2020
Drive thru cashier, customer service
Crew Member
Arby's - Oneida, NY
August 2018 to May 2019
Morning prep, drive thru cashier, customer service Shift Manager
Wendy's - Oneida, NY
April 2009 to July 2011
Night shift manager
Front Desk Agent and Night Auditor
Motel 6 - Tucson, AZ
November 2005 to March 2007
Night audit and front desk
Education
College Degree in Legal Studies
Utica School of Commerce - Canastota, NY
January 2003 to August 2003
High school diploma or GED
Troy High School - Troy, NY
September 1997 to September 1997
Skills
• Delivery Driver Experience
• Driving
• Order Picking
• Cashiering
• Food Safety
• Food Preparation
• Busser
• Cash Handling
• Cooking
• Home Care
• Kitchen Experience
• Commercial Cleaning
• Cleaning Experience
• Packaging
• Retail Sales
• Load & Unload
• Food Production
• Data Entry
• Customer Service
• Serving Experience
• Shift Management
• Merchandising
• Time Management
• Microsoft Office
• POS
• Host/Hostess
• Door-to-Door Experience
• Computer Operation
• Caregiving
• Negotiation
• Hotel experience
• Warehouse experience
• Upselling
• Cleaning
• Typing
• Basic math
• Pricing
• Night Audit
• Front Desk
• Guest Services
• Restaurant Experience
• Microsoft Word
• Freight Experience
• Shipping & Receiving
• Windows
• iOS
• Mac OS
• Microsoft Access
• Linux
• Operating Systems
• Technical Support
• Android
• Computer Networking
• Communication skills
• Moving
• Basic maths
• Courier
• Van driver
• Property management (5 years)
• Help Desk
• Java
Certifications and Licenses
Driver's License
Legal office Assistant
January 2003 to Present
Certificate for Legal Office Assistant
Assessments
Customer focus & orientation — Proficient
May 2023
Responding to customer situations with sensitivity Full results: Proficient
Food service fit: Crew member — Proficient
March 2023
Measures the traits that are important for successful food service crew members Full results: Proficient
Front desk agent (hotel) — Proficient
May 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Front desk agent (hotel) — Proficient
May 2023
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Food safety — Proficient
March 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Management & leadership skills: Impact & influence — Proficient March 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Work motivation — Proficient
March 2022
Level of motivation and discipline applied toward work Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Front desk agent (hotel) — Proficient
May 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Basic computer skills — Proficient
May 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Retail customer service — Proficient
February 2023
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Proficient May 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Attention to detail — Proficient
August 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
February 2023
Influencing and negotiating with customers
Full results: Proficient
Work style: Conscientiousness — Proficient
March 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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