ERIKA AVALOS OROZCO

Fairfax, VA *****

202-***-**** - ad0vpv@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Responsible, punctual and productive professional when working with little to no supervision. EDUCATION

05/2016 Bachelor of Arts: International Trade

Universidad Americana Del Noreste - Torreon, Mexico WORK HISTORY

07/2023 to Current Medical and Administrative Assistant Great Falls Eyecare – Great Falls, VA

Administrative assistant, medical assistant and customer service. Answered multi-line phone system, routing calls, delivering messages to Doctors and greeting patients.

Executed record filing system to improve medical and administrative document organization and management.

Restocked medical supplies and placed purchase orders to maintain adequate stock levels.

Received and sorted incoming mail and packages to record, dispatch and distribute for each patient.

Created and maintained databases to track and record medical notes on each patient.

Scheduled and manage Doctors appointments.

Data entry into OfficeMate, Demand Force and EHR systems. Pre-tests exam taker before medical appointment.

Billing to client and with insurance companies.

Provide exact information to patients and other medical offices. 01/2019 to 02/2021 Sales Specialist and Logistic

Grupo Loma Del Norte – Torreon, Mexico

Specialized in sales of technological products to wholesalers for resale, demonstrating product features, answered questions and persuasively overcame objections.

Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Drafted, finalized and submitted paperwork to complete sales. Created and implemented sales strategies to successfully meet company targets. Supported retail distributors, dealers and customers through in-person and telephone support.

Developed and implemented sales strategies to increase profits. Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Create and follow logistic routes to save money and time to our clients. 03/2018 to 01/2019 Procurement Specialist/Import Operations Specialist ByLack S.A. De C.V. – Torreon, Mexico

Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.

Researched and identified potential new national and international suppliers to increase vendor base.

Established relationships with vendors and suppliers to streamline procurement operations.

Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.

Ensured all orders and projects were processed accurately; conducted changes and cancellations.

Documentation collect and checking to meet the import requirements depending on each product and their origin.

Follow the logistic with carriers to update our databases and provide accurate information for our sales force.

01/2017 to 03/2018 International Trade and Logistic Assistant Appareal International – Torreon, Mexico

Reviewed and selected appropriate Incoterms for international transactions, ensuring compliance with trade regulations and customer requirements. Verified and checked documents for customs brokers, including commercial invoices, packing lists, certificates of origin, and necessary permits or licenses. Actively collaborated with sales and purchasing teams to ensure smooth operations, providing timely updates on shipment status and resolving any issues. Create and follow specific logistic routes to save money and time during our Import/Export transactions, depending on vendor and client location, the specifications of each product and the deadlines.

05/2016 to 01/2017 International Purchaser Assistant Gebesa – Torreon, Mexico

Maintained complete documentation and records of all purchasing activities. Checked items received against items ordered by verifying receipts. Computed and created purchase orders in SAP system to monitor stock levels, verify purchase requisitions, and expedite customer orders. Ensured the supply of inputs for operations of the 3 manufacturing plants, administrative departments and the production areas. Analyze purchase data by weekly, monthly, annual expenses to compare between years and check the money saved through each procurement specialist. Monthly meetings to create ways to improve the department performance to ensure we are applying different ways to make the best deals with our providers. SKILLS

Critical thinking

Effective communication

Organization

Prioritize tasks

Logistic management

Detail oriented

Work under pressure

Customer service

Teamwork

Strategy

Document Control

Customer and Client Relations

LANGUAGES

Spanish

Native or Bilingual

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