Sales Manager Retail
Resume:
Michael Jones
Strategic Leader of people, processes and priorities
Charleston, WV 25314
ad0udy@r.postjobfree.com
Work Experience
Producer I
Sinclair Broadcast Group - Charleston, WV
March 2022 to Present
Produce, write and edit stories for broadcast on WCHS TV and WVAH TV newscasts. Select stories from a number of sources (ABC NEWS, Fox News, CNN Sinclair Broadcast Group, wire services and our own reporting) to edit, rewrite and place in the rundown of each show. Write and insert production cues for news readers and production staff. Back time each show so that commercial breaks and segments air at appointed times. Serve as the the on-air chief of each show, 4 30-minute shows every weekday morning beginning at 5:00 a.m.
Product Specialist-Field Sales
A.H. Deveney - Baton Rouge, LA
March 2015 to November 2018
* Presented and sold leading edge products from 25 plumbing, electrical, and HVAC manufacturers
* Supported over 250 wholesale customers in WV, KY, and TN with product training and service Retail Sales Associate
Mattress Warehouse - Charleston, WV
2011 to 2015
* Produced over $1 million in sales in the first two years
* Rated first in accessory sales in the eastern division in fiscal 2014 Sales Manager
U.S. Cellular, Inc - Clarksburg, WV
2009 to 2010
* Achieved top 10% in company-wide store sales earning President's Club designation
* Mentored six individual associates to President's Club designation
* Oversaw a 33% increase in store square footage and a doubling of full-time employees Store Director
Circuit City Stores, Inc
2000 to 2008
West Virginia / Tennessee / Virginia
* Grew home entertainment installations to bring the store from 650th to 78th in the company within three months
* Boosted annual sales from $20 million to $26 million and produced the top net operating profit store in TN
* Ranked highest profit margin manager at 120% and obtained the only A-1 sales manager rating in the VA-WV district
* Increased television sales volume by 20% and PC services by 200% Social Worker/Service Coordinator
Human Resource Development Foundation - Fairmont, WV 1994 to 2003
* Responsible for the social welfare needs of 100 elderly and disabled clients
* Represented clients successfully before Social Security Administrative Law Judge
* Created an emergency response information database in conjunction with local emergency medical services
Senior Advisor to the Commissioner/Performance Manager West Virginia Department of Agriculture - Charleston, WV 1989 to 1992
West Virginia
* Implemented the first-of-its-kind Management by Objectives program in a state agency in partnership with the West Virginia University Center for Entrepreneurial Studies and Development
* Developed performance evaluation methods of department positions and created objective, measurable, agreed-upon criteria for individual evaluations Education
Master's in Business Administration
Salem International University - Salem, WV
2010 to 2014
N/A in Paralegal Studies
Marshall University - Huntington, WV
March 1982 to November 1982
Bachelor of Arts in Speech Communications-Broadcasting and Technical Writing
Alderson Broaddus College - Philippi, WV
1981
Skills
• Product Development (10+ years)
• Product Marketing (10+ years)
• Sales (10+ years)
• Microsoft Office (10+ years)
• Management (10+ years)
• retail sales (10+ years)
• Customer Service (10+ years)
• Powerpoint
• Excel
• Data Entry
• Budgeting (9 years)
• Receptionist
• Microsoft Excel
• Microsoft Powerpoint
• CRM Software
• Multichannel Marketing
• Public Relations
• Sales Management
• Strategic Planning
• Technical Writing
• Digital Marketing
• Social Work
• Product Management
• Marketing
• Email Marketing
• Leadership
• Territory Management
• Business Management
• Typing
• Business Analysis
• E-Commerce
• Analytics
• B2B Sales
• Outside Sales
• Presentation Skills
• Retail management
• Recruiting
• Microsoft Outlook
• Supervising experience
• Program management
• Time management
• Relationship management
• Negotiation
• Nonprofit management
• Public speaking
• Employee evaluation
• Research
• Pricing
• Adult education
• Graphic design
• Market Research
• SharePoint
• Google Docs
• Google Suite
• Content management systems
• Behavioral health
• Proofreading
• Administrative experience
• Operations management
• Customer relationship management
• Business development
• Microsoft Word (10+ years)
• Marketing (10+ years)
• Public relations (10+ years)
• Public speaking (10+ years)
• Print advertising (10+ years)
• Computer literacy
• Office experience
• Communication skills
• Case management
• Financial planning
• English
Certifications and Licenses
driver's license
Licensed Social Worker (Former)
August 1996 to August 2005
Assessments
Sales: Influence & Negotiation — Highly Proficient November 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Working with MS Word Documents — Expert
January 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Expert
Logic & Critical Thinking — Highly Proficient
March 2020
Using logic to solve problems.
Full results: Highly Proficient
Management & Leadership Skills: Planning & Execution — Expert March 2020
Planning and managing resources to accomplish organizational goals. Full results: Expert
Marketing — Highly Proficient
June 2020
Understanding a target audience and how to best communicate with them Full results: Highly Proficient
Outside Sales — Highly Proficient
September 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Highly Proficient
Business Analyst — Highly Proficient
May 2020
Analyzing information to solve business problems
Full results: Highly Proficient
Verbal Communication — Highly Proficient
June 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Attention to Detail — Highly Proficient
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Creating Presentations with Microsoft PowerPoint — Proficient January 2020
Knowledge of Microsoft PowerPoint tools and features. Full results: Proficient
Customer focus & orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Expert April 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Expert
Project timeline management — Proficient
March 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Sales skills — Expert
November 2020
Influencing and negotiating with customers
Full results: Expert
Memorization — Proficient
September 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Proficient
Basic computer skills — Highly Proficient
September 2021
Performing basic computer operations and troubleshooting common problems Full results: Highly Proficient
Filing & organization — Proficient
September 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Customer focus & orientation — Expert
September 2021
Responding to customer situations with sensitivity Full results: Expert
Marketing — Highly Proficient
October 2021
Understanding a target audience and how to best communicate with them Full results: Highly Proficient
Administrative assistant/receptionist — Highly Proficient February 2022
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Management & leadership skills: Planning & execution — Expert September 2022
Planning and managing resources to accomplish organizational goals Full results: Expert
Outside sales — Highly Proficient
September 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
In my position with A.H. Deveney, I delivered multichannel marketing to some 250 customers in three states
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