Adley Alves Pereira

Phone: +55-31-990-****** E-mail: ad0tz1@r.postjobfree.com

Address: Rua Tenente Anastácio de Moura 857/202

Belo Horizonte, MG, Brazil.

Objective

Seeking a position that provides leadership, strategy, vision, business development, leadership, and advocacy for developing and implementing initiatives that improve the effectiveness of an organization. A position that will lead in sales, business development, governance, coaching, services delivery, strategic project management, planning and implementation to support all corporate aspects, commercial, HR, technical, sustainability, working closely with executives and administrative leaders in identifying and promoting opportunities for emerging technologies and business to support excellence in operations and to improve services for users, customers, partners, and vendors.

Profile

Dedicated professional with extensive leadership and technical experience in sales, business development, coaching, HR, services, IT services, health, health benefits card, people management, operations management, people management, applications, project management, Telecom/IT, software, business systems development and solutions in Latin America, North America, Europe and others markets. Goal-oriented executive with a commitment to continuous quality improvement and a proven ability to prioritize, analyze, plan, manage and motivate within a multifaceted environment, work remotely or presential with advanced skills in:

Strategic planning & implementation

Process analysis

Cross functional teams

Customer relationship management

Project management

Metrics & scorecards

Recruiting & Team Management

Systems integration

Global markets

Business Development

Vendor management

Resource allocation

Highlights / Accomplishments

Plan, Design, Create, and implementing Card Health Benefits, including all business development, network support partners, sales, vendors development, legal and others business components.

Growth Infosys BPO business in the region keep high profitability, add in 18 months 7 new logos (Start from 1 growth to 8)

Manage global IT projects implementation. $5M-$500M deals

Developed a new business model which reduced operating costs by $5M and increased profitability by 9%.

Created and presented the business case to expand the firm’s operations in Brazil. Did a road show in the United States which raised over $125M to expand operations?

Handled the negotiations for AT&T with IBM for a three-year, $30M deal.

Served on the Benchmarking & Best Practices team which allowed Dow Chemical to greatly improve processes.

Manage and negotiate $50M in pending taxes for a Brazilian institution.

Successfully negotiated the sale of an operating division of the firm for $8M.

Additional Experience:

-Extensive knowledge in sports management, include public and government affairs. Laws, international and national institutions, regulations, competitions and others items related.

Additional Positions:

-2017-2022 – President Esporte Clube Ginastico

-2011-2022 – Executive Member of board of Directors – Esporte Clube Ginastico

-1998-2000 – President of Brazilian Paging Association

-1996-1998 – Technical Director of Brazilian Paging Association

Professional Experience

Consulta Facil - Saude Facil Card 2015 - actual

CEO – Managing Director - Overall responsibility for all startup activities related to health, doctor’s management, customers & doctors’ appointments.

Launch and manage “Saude Facil” heath card. All other activities related to the business as, P&L, recruiting, delivery, business development, client relationship, planning, project management, DR & BC, business strategy and implementation, people management and others.

IBM – Brasil 2018 - 2019

Executive Project Manager - Delivery Expert Overall responsibility for all PtP activities include, P&L, recruiting, delivery, business development, client relationship, planning, project management, DR & BC, business strategy and implementation, people management and others. Provide PtP outsourcing services from Brazil for Dow Chemical Company and DuPont in Latin America, including Argentina, Bermuda, Brazil, Chile, Colombia, Costa Rica, Uruguay, Mexico, and Peru.

Infosys Tecnologia – Brasil 2011- 2015

Head of BPO Operations - Overall responsibility for all Infosys BPO activities in Brazil include, P&L, recruiting, delivery, business development, client relationship, planning, project management, DR & BC, business strategy and implementation, people management and others. Provide services from Brazil for others customers in Latin America, Central America, Europe, and Asia.

IBM – Brasil 2010 – 2010

Delivery Project Executive – Responsible for all delivery outsourcing ( IT and BPO) process for accounts as Carrefour, GM, Springer and others. Activities include P&L, contract management, projects management, new business development, executive relationship and others.

Algar Group – ACS – Contact Center & Outsourcing - Brazil 2008-2009

Operations & Technology Director – Senior IT Outsourcing Consultant- Full responsibility for, operations, technology involving contact center, IT outsourcing and BPO activities.

IBM – USA - Miami, FL 2005 - 2008

Senior Global Project manager –: Overall responsibility for the planning, service delivery, implementation, team selection, customer relationship, reporting and full execution on IBM Global Outsourcing Projects.

Avaya, Inc. USA, Miami, FL 2003 - 2005

Regional CIO - IT Director, Latin America/Caribbean & Canada: Overall responsibility for the planning, service delivery, implementation, operation and all regional IT operations. Provided leadership and direction for all IT activities including applications, hardware and others.

The Dow Chemical Company, Midland, MI 2001 – 2003

IT Global Manager: Provided global leadership/management and direction on IT initiatives, including IT architecture, applications. Spearheaded the launch of new technologies, worked with suppliers and business IT solutions.

Pagenet – Paging Network do Brasil S.A., Sao Paulo, Brazil 1996 – 2001

Business Development & Government Affairs Director (1997-2001):

Accountable for the strategic planning for new business development. Handled partnership and acquisition negotiations for the firm.

Telecommunications & Information Systems Director (1996-1997)): Responsible for the setup and launch of the company in Brazil. Coordinated the technical implementation in the 10 main state capitals in Brazil.

ACESS-PCS Engenharia e Projetos, Sao Paulo, Brazil 1995 – 1996

Operations/Technical Director:

Lead the planning, creation and launch of company in Brazil. Managed all IT activities as, call center, customer service and support functions.

AT&T Telecomunicações Ltda., Sao Paulo, Brazil 1993 – 1995

Global Private Networks Division Manager (1994-1995): Responsible for sales, trade shows, distribution channels, strategic planning and providing technical support to other company divisions.

SYSTIMAX SCS Sales Manager (1993-1994): Accountable for the sales/marketing and the implementation of systems and automation for clients in the Brazilian market.

Construtel Projetos e Construções Ltda., Sao Paulo/Belo Horizonte, Brazil 1988 – 1993

New Business Development Director, Finance/Production Director: Responsible for the development of new markets/business involving Brazil, Argentina and Chile.

Education / Achievements

B.A – Business Administration, Business Management, Northwood University, Midland, MI

Extensive leadership, professional and technical training programs.

Languages: English, Spanish and Portuguese.

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