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Payroll Specialist Call Center

Location:
Chino, CA
Posted:
November 02, 2023

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Resume:

Toni Babbitt

Moreno Valley, CA

ad0tjd@r.postjobfree.com

+1-909-***-****

Authorized to work in the US for any employer

Work Experience

Payroll Specialist

Tetra Tech - Pasadena, CA

January 2021 to October 2023

• Payroll for 3 companies; 5000+ employees

• W-2s Cross Checking for Tax dept

• ADP Software, Excel, Oracle experienced

• 941 Balancing

• Quarterly Reports/Audits

• Terminations

• New Hires

• Multi state and International payroll

• Resolve payroll discrepancies by collecting and analyzing information and respond to payroll inquiries for all business entities

• Calculate and process payroll adjustments for additional earnings (retro, bonuses and commission)

• Calculation of final checks and Wisely check administration

• Maintain garnishment portal

• Prepare reports

• Exceptional Microsoft application skills

• Run time and attendance reports

• ADP Custom reporting/analysis of various reports for accounting, HR and/or operations

• Perform other related duties as assigned Maintain knowledge of rules and laws which govern the payroll administration practices

• Participate in problem solving and special projects within the Payroll Deportment Payroll Specialist

Osterkamp Transportation Group - Pomona, CA

March 2019 to December 2021

• Payroll for 500+ employees

• Scanning documents

• Resolve payroll discrepancies by collecting and analyzing information and respond to payroll inquiries for all business entities

• Calculate and process payroll adjustments for additional earnings (retro, bonuses and commission)

• Calculation of final checks and Wisely check administration

• Maintain garnishment portal

• Prepare reports

• Exceptional Microsoft application skills

• Run time and attendance reports

• ADP Custom reporting/analysis of various reports for accounting, HR and/or operations

• Perform other related duties as assigned Maintain knowledge of rules and laws which govern the payroll administration practices

• Participate in problem solving and special projects within the Payroll Deportment Call Center Representative Lead

American Honda Motor - Chino, CA

June 2019 to March 2021

• Assist clients and respond to emails in a timely manner

• Set and execute goals

• Contribute strong team work

• Troubleshoot with clients needing extra assistance, or direct them to correct department to assist their concerns

• Training courses for new hire onboarding

• Addresses all client needs

• Provide great listening skills to make sure the client is hear

• Advance in Microsoft application and IT skills

• Provide excellent attitude and positivity to the workplace

• Exceptional Microsoft application skills

• Payroll processing reconciliation

Manager

Greenery - Whittier, CA

May 2016 to January 2019

• Managing a with a team of 7+

• Payroll processing

• Cash handling

• Product inventory

• Customer care

• Breaks

• Scheduling

• Exceptional Microsoft application skills

• Phone calls

• Meetings

• Product knowledge classes

Education

Mt. San Antonio College - Walnut, CA

July 2020 to Present

Diamond Bar High School - Diamond Bar, CA

August 2008 to June 2012

Skills

• Plastics Injection Molding

• Assembly

• Quality Inspection

• Shift Management

• Manufacturing

• Packaging

• Quality Assurance

• Machining

• Warehouse Experience

• Pallet Jack

• Microsoft Word

• Payroll

• Office Management

• Kronos

• Microsoft Powerpoint

• ADP (3 years)

• Microsoft Excel

• Employee Orientation

• Oracle

• Management

• Auditing

Certifications and Licenses

Driver's License

January 2022 to January 2027

Assessments

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

May 2022

Responding to customer situations with sensitivity Full results: Proficient

Managing accounts in QuickBooks — Proficient

August 2022

Using QuickBooks software to manage business financials Full results: Proficient

Attention to detail — Proficient

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Bookkeeping — Proficient

July 2023

Calculating and determining the accuracy of financial data Full results: Proficient

Customer service — Proficient

May 2022

Identifying and resolving common customer issues

Full results: Proficient

Medical receptionist skills — Proficient

August 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work motivation — Proficient

April 2022

Level of motivation and discipline applied toward work Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

July 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Administrative assistant/receptionist — Proficient February 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Verbal communication — Proficient

February 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Attention to detail — Proficient

February 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Bookkeeping — Proficient

February 2022

Calculating and determining the accuracy of financial data Full results: Proficient

Office manager — Proficient

May 2022

Scheduling and budgeting

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

February 2023

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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