Customer Service Food Safety

Chrishantha Fernando Red Deer, AB 587-***-****

Dedicated and skilled chef with years of progressive experience, including demonstrated leadership, management, supervision, problem-solving and direct instruction. Highly organized and calm, and able to manage a large number of competing tasks and personalities in a high-stress, fast-paced environment. Vast international experience and exceptional communication skills, including fluency in English, Hindi, Arabic and Sinhalese. Skill Summary

Technical

● Vast knowledge and experience in cooking techniques, including expertise in yeasts and pastry goods

● Experience with industry leaders to learn, establish and implement standards, practice and training plans Leadership

● Manage teams of 12-14 staff in high-pressure work environments to ensure quality products, efficiency and timing, and customer safety and satisfaction

● Training and supervision of staff to build skills, confidence, and team cohesion in cooking, baking, preparing, ordering, planning and food safety and handling

● Experience in interviewing, scheduling, evaluation, and performance management Customer Service

● Effectively resolve concerns and complaints through the depth of knowledge and conflict management

● Prepare menus and meals for prestigious guests and government personnel (including Intercontinental and Hyatt Hotels and the Prime Minister of Sri Lanka)

● Plan and deliver catering services to more than 20 customized functions per day, serving up to 5000 people per event

Organization

● Experience in maintaining inventory and reducing food and labor costs (48% to 30%) through careful tracking, analysis and planning

● Create menus, kitchen bibles and recipes with photographs and directions to ensure consistency and learning

Professional History

Executive Chef

Touch Industries Edmonton AB. ( Present Job, Oil & Gas Company )2022 Present Job Scanway Catering under Best Western Hotel & Danni Golf Resort Novas Scotia 2022 Igloolik Hotel Nunavut North,2021 - 2022

Prince Of Wales Hotel Waterton Park, Waterton AB 2021 Dena Hospitality - Lobstick Lodge Jasper AB,2020

Panther River Lodge, Panther AB

2016

Red Deer Lodge, Red Deer, AB

2014-2015

Quality Inn, Red Deer, AB

2012-2014

Pastry Chef/Manager

Sunterra Market, Calgary, AB

2011-2012

Hyatt Regency Hotel Muscat in Sultanate Of Oman

1998 - 1999

Banquet Chef/Sous Chef/Pastry Chef/Chef

Great Event Catering, Calgary, AB

2010-2011

Elk Ridge Golf Course, Calgary, AB

2008-2009

Chrishantha Fernando Red Deer, AB 587-***-****

2000 - 2001 Temple Trees Prime Minister’s Personal Ex. Chef (Sri Lanka)

(Sri Lanka, Qatar, Oman, Saudi Arabia, USA, Canada) 1984-2007

Education and Training

● Valid Class 5 Alberta Operator’s License

● Food Sanitation and Hygiene, Food Safety Certificate, Alberta Health and Wellness Center, AB 2008

● Elementary Food & Hygiene Certificate, 9806932 World Environment Health Institute, The Royal Environmental Health Institute Of Scotland, National Hospitality Institute SAOG Training Center . Sultanate Of Oman 1998 /30/04

● Diploma in Culinary Hotel Management & Hotel Services Polytechnic Technical College Colombo -6 Sri Lanka 1984 - 1986

● High School Diploma, Prince of Wales College, Sri Lanka (English and Sinhalese) 1971 - 1984

● Diploma in Computer Advance Course Microsoft Word & Office, RedDeer & Calgary 2020

● Construction Safety Training System ( CSTS 2020) - Fundamentals ACSA Student ID ACSA6606108 Issue Date 10/19/2022

Contact this candidate