Adelina Carmen Hernandez

PO BOX **** NEWPORT BEACH, CA 92658 E-Mail: ad0t8n@r.postjobfree.com - H 949-***-****

Objective Seeking

Seeking a position of responsibility where my professional experience would be utilize in a

New career opportunity.

Bilingual: Spanish.

EXPERIENCE

11-16 to 5-2017 –Verizon, Aliso Viejo, CA

Accounts Receivable Specialist (contract)

Collecting and analyzing account portfolio on a daily basis and email communication on 3,295 accounts.

Responding to customer request in a timely manner to ensure positive collaboration and accurate resolution including but not limited to resolving account balance issues around their on-tangible contracts, disputing the nonworking units and helping with cancellations.

Effectively prioritizing over 60 and 90 days outstanding balances on items and obtaining payment commitments from customers. Providing a firm but customer friendly approach.

10-07 to 05-2016 -Oakley, Foothill, CA

Account Analyst

Daily interaction with clients and manage national accounts, (big box accounts) suck Amazon, Dicks sporting goods, Finishline, etc. Collections, reconciled accounts as needed. Month end responsibilities. Special projects as needed. Negotiate settlements on old items/returns. Chargebacks. Liaison between sales, returns department and account to settle disputes and negotiated pay back. In charge of sales projections to establish credit limits. Specializing in reducing DSO. Reduce delinquency and prevent charge off.

Handling delinquent accounts to include educating customer in the importance and benefits of remaining current.

Prepare and maintain all customer maintenance records in customer master.

Downloaded aging report from SAP to excel and analyze and sort by dollar amount and aged.

Handle in/outbound communications via phone and/or email with all customers.

10-2004 –10-2007 -Transtech, Gardena, CA

Operations Manager

Managed administrative functions of cash posting, payroll, sales & payroll forecasts, operational audits, and scheduling and managed over 10 associates. Accounts payable. Experience working with JD Edwards

Lead the accounts payable activities and ensured accuracy and timeliness of the department task. Heavy volume data entry

3 way PO matching

Oversee the Company credit card program; make sure employees adhere to the Travel Expense Policy; assist controller with managing employee credit card limits

Provides staff with training (including implementation of new procedures), direction, guidance and feedback to ensure a motivated and productive staff

Perform a periodic review of the GL to ensure all bills are coded correctly

Ensures the integrity of the organization's 1099 forms

Ensures that all IRS deadlines and requirements are met.

Provides support for audits conducted by both bank and external sources.

Resolves accounts payable inquiries including those connected with difficult or questionable transactions.

Performs special duties and other projects as assigned.

Assist with month end close and AP accruals

Exercise independent judgment and discretion to ensure the accounting department runs smoothly

Maintain confidentiality of sensitive information

Prepare, analyze and review lease contracts

Monitors staff recruitment and hiring activities; Maintains a vacancy list for the branches; reviews applications and screens for qualified candidates, processes background checks and drug screens

Assist in the onboarding/ orientation of all new hires, Sees the hiring process through to onboarding per company policies and guidelines

Maintains job descriptions and position vacancy postings for college positions and assists in creating new positions; Posts positions on external job board(s) and maintains intranet job board

Actively networks and recruits to increase pool of qualified candidates

Coordinates the payroll process for all four campuses and corporate and adjustments as needed, including time card review and processing

Assists in the processing of terminated employees in cooperation with the HR Generalist

Assists in disciplinary matters

May assist in COBRA Administration

Assists HR Generalist with special events for staff

2000 – 2004 Multek, Inc. – Irvine, CA

Sr. Credit Analyst

Increased collections from $2M to $3M. Resolved retuned issues with a major account; Celelstica, Cisco, Jabil, QUALCOMM, etc. Travel to customers sites to resolve problems with quality control and chargebacks. Proven ability to handle aspect of account management from presentation to closing the deal on over 400 accounts.

1997 – 2000 Duff, Inc. – Vista, CA.

Credit Manager

Responsibilities include cash posting from payments received from customers. Prepare weekly cash flow summaries. Oversee all credit functions and accounts receivable. Collections, process new account credit applications using Dunn & Bradstreet reporting structure, bank reconciliations. Managed approximately 200 domestic and 50 international accounts. Letters of credit instructing worldwide distributors how to issue them. Prepare documents for bank funding on letters of credit. Knowledge of UPC500 regulations on charge of bank line of credit, negotiated bank fee’s, wire transfers. International Purchase order preparation for China.

Helped management team imitate and implement business development strategies which resulted in a 10% increase in revenue.

Created own credit application with a personal guarantee.

Retained 100% of International distributors which netted a 8% increase in revenue

EDUCATION: Business courses currently taken in OCC & Saddleback college. No degree yet.

SKILLS:

System Packages: PeopleSoft, SAP, JD-Edwards, MAS200, Quickbooks. SAP, Macola AS 400 MAS 90,200 & 400, Great Plains, Oracle.Intuit, Intacc, Excel, word.

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