HENRIETTA OKPA CSPO, SCALE AGILE *.*

Business Analyst Scrum Master Product Owner

Baltimore Washington DC Area 20695

ad0sv5@r.postjobfree.com 301-***-**** www.linkedin.com/in/hokpa PROFESSIONAL SUMMARY

I am a Certified Product Owner/Business Analyst with over 5 years of in-depth working experience both as a Business Analyst and Scrum Master.

I have a proven record of successfully eliciting, analyzing, and documenting requirements for business processes and software teams. I’m also a detailed oriented collaborator with effective communication, critical thinking skills, adept at Software Development Life Cycle SDLC with a thorough understanding of each phase and skilled in both the waterfall method and agile framework. I am also an initiative-taker skilled in writing clear and detailed user stories and acceptance criteria with excellent problem-solving, interpersonal, communication, and technical skills. I’m exceptional at bridging the gap between the technical and business teams to ensure organizational goals. Skills And Tools

• Agile / Waterfall

Methodology

• Business Process

• Scrum Ceremonies

• Business Process Mapping

• Business Analysis

• User Stories/Acceptance

Criteria

• Process flow Diagram

• Requirement Engineering

• Change management

• Organizational Skills

• Facilitation

• Continuous Learning

• Negotiation

• Slack

• Zoom / Microsoft Team

• Excellent

Communication Skills

• Jira/Confluence

• Microsoft Visio

• SDLC

• Project Management

• Servant Leadership

• Critical Thinking

• Analytical Problem

solving

• Time Management

• Adaptive Mindset

• Documentation

• User Centric Focus

• Collaboration

• Google Workspace

• Backlog Management

• Mockups/ Wireframes

• Process Automation

• Team Management and

Collaboration

• User Acceptance Testing

• Requirement Elicitation

• Stakeholder Management

• Snagit

• Microsoft Suites

• Conflict resolution

• Tools Proficiency

• Quality Assurance

• Market Understanding

• Decision Making

Professional Experience

Business Analyst/ Scrum Master

HCL TECHNOLOGIES 2018 to Present

• Defining Business needs for new or enhanced products, services, or optimized business processes.

• Monitoring projects through the SDLC process using the Agile/Scrum Methodology.

• Solely responsible for eliciting requirements using interviews, documents analysis, requirements workshops and Joint Application Development (JAD) Sessions, business process descriptions and workflow analysis.

• Leads backlog refinement and sprint planning ceremonies to communicate reporting requirements and drive consensus with team.

• Builds and keeps prioritized product backlog for both agile Team.

• Finds and removes any impediments that might slow the team down as well as the organization to enhance productivity and improve efficiency.

• Improves business direction by prioritizing customers and implementing changes based on collected feedback.

• Effectively elicits and documents functional and non-functional requirements and user stories so that the development teams can easily understand them.

• Collaborates with groups of stakeholders across the organization to ensure business and technology are in alignment.

• Applying critical thinking skills to analyze and resolve issues affecting business operations and goals achievement.

• Help team members with evaluating their ability and aligning sprint goals based on that ability.

• Supports the business team in evaluating business processes to show areas for improvement and propose solutions for implementations.

• Collaborate with the product owner to arrive at the Definition of Ready (DOR) and Definition of Done (DOD) for all user stories at every sprint.

• Names future enhancements, and functionalities for the mobile app and website.

• Documenting, Coordinating, and managing cross-team dependencies to keep projects on track.

• Collaborate and support the Product Owner on Backlog Prioritization, Epic Management, Backlog Refinement, and ensuring that goals and scope are understood by everyone on the Scrum Team.

• Facilitating the Joint Application Development (JAD), and Requirements Gathering sessions with Stakeholders, SMEs, and System Owners to capture business rules, processes, and system requirements for various projects.

• Actively researching emerging technologies and current trends to stay knowledgeable in methods beneficial to the scrum team.

EDUCATION AND CERTIFICATIONS

Bachelor of Science in Nursing [BSN] University of Calabar Certified Scrum Product Owner International Scrum Institute SAFe Certified Scale Agile 6.0 Scale Agile, Inc

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