Information Technology Financial Services

Michael W. Pelton

PLainville, CT • 860-***-****

ad0sqd@r.postjobfree.com

linkedin.com/In/michael-pelton-b4ba9212/

SENIOR IT DIRECTOR

Identifying and capitalizing on innovative technology opportunities that deliver maximum revenue results.

Analytical, collaborative, and innovative information technology leader with 20+ years of experience in application support, development, and management roles. Experience includes financial services with Integration of third-party solutions in on-premise and cloud environments. Knowledge of information technology in managing growth, operations, principles, and practices. Ability to manage multiple initiatives in parallel and direct vendor relationships to escalate and ensure support of the ongoing business. Comfortable developing and leading short-term and long-term plans to support business needs and maintain technical currency. Able to assess, acquire, develop and appropriately manage talent.

IT Management

Technology Adoption

Strategic Planning

Platforms

Business Transformation

Change Management

Growth Strategies

Product Line Expansion

Value Creation

Business Development

Agile Methodologies

DevOps

Cross-Functional Collaboration

Team Building & Motivation

Coaching & Mentorship

Succession Planning

IT Contract Review & Negotiation

Professional Experience

VOYA FINANCIAL September 2022 to Present

IT Manager/Technical Lead

Voya Financial acquired a small company called Business Solutions LLC in early 2022. I was hired to lead the BSL application and technology migration to Voya. Once migrate, the next step was to move the applications to the Azure Cloud and develop a DR Plan.

Partnered with Cognizant Contractors to successfully migrate the BSL applications and associated technology to Voya in July 2023.

Partnered with our Cognizant Contractors to successfully move the 23 applications to the Azure cloud in August 2023.

Successfully completed the DR Plan and tested in September 2023.

THE HARTFORD FINANCIAL SERVICES GROUP • 1997 to August 2022

Fortune 500 US-based investment and insurance company.

Director Enterprise Integration and Platform Support (2012 – August 2022)

Promoted through roles of increasing accountability and scope, with accountability for large and complex technology initiatives. Built out the team to expand the project portfolio by 50%. Developed a world-class platform with 100% uptime. Manage a cross-functional group of 1 director, 4 managers, 80 contractors, and 32 operational employees.

Enabled the team to build a cost-effective transaction monitoring solution to reduce overall Mean-Time-To-Resolve (MTTR) incidents, overcoming challenges with contractor turnover by leveraging internal HIG employees to finish the project and deliver on time and on budget.

Partnered with Architecture to evaluate, deliver, and support the API management solution for the Enterprise, satisfying the API use cases.

Built a robust Governance process to define and ensure quality of the Integration services simultaneously meet industry standards and best practices.

Introduced Agile and DevOps methodologies to drive continuous improvement initiatives, delivering a 15% improvement in the product development lifecycle.

Maintain stability for a large technology stack processing 30M+ events daily.

Rebranded the Enterprise Middleware Integration team to better align with business direction and vision.

Virtualized MQ and IIB to reduce overall infrastructure cost for the technologies.

Managed the offshore contractor footprint, navigating increased turnover while attempting to staff high priority projects.

Built a world class integration/platform team to meet growing and evolving business needs, with all integration systems and platforms achieving 100% availability over the past 3 years.

Vendor Manager for all Middleware Technologies.

Partnered with Procurement in contract negotiations and new technology purchases and POC’s.

Senior Architect – Application Middleware Technologies (2010 – 2012)

Promoted to build out technology roadmaps and advise on complex technology integrations and adoptions. Advised on all Middleware product decisions, collaborating with 7 architects to manage vulnerability with an $11M budget. Championed individual initiatives, securing funding to successfully deliver projects.

Redesigned data power infrastructure and aligned data power environments with the existing line of business.

Delivered $2M in savings after virtualizing DEV, QA, and Production integration environments.

Redesigned Manage file Transfer (MFT) infrastructure to dedicate file transfers to each unique line of business.

Achieved $1M in cost savings through centralized platforms after building a shared .net/IIS environment.

Additional The Hartford Roles

Assistant Director Middleware Technologies

Led the Enterprise Operations Middleware IT organization; responsible for Platforms supporting enterprise integration. Reduced overall incidents by 82% and critical incidents by 94%, improving stability and user experience.

Corporate Webmaster

Oversaw support and stability of the Web Hosting Platforms. Managed code upgrades, deployments, and system upgrades for all web hosting environments.

Certifications & Training

MCSE Certified

Azure Cloud Fundamentals

AWS Cloud Fundamentals

Leadership, Management, and Communication

Contracts and Negotiation

Business Finance and Strategy

Agile/Kanbun

“Mike is a true professional and team player. He can handle many tasks simultaneously with great success." – Kim R., Vice President at The Hartford

“Mike is a seasoned manager of managers, who is well liked by his team. Mike has a “get it done” attitude and approaches his initiatives with a level head, always driving toward the right solution for the company.”

-Bryan S., Assistant Vice President at The Hartford

Contact this candidate