Customer Service Representative

Michelle Wallace

812-***-**** Jasper, IN ad0spq@r.postjobfree.com

Career Objective

To be an asset in a thriving organization by leveraging my knowledge, experience, and ambition. My attention to detail, accuracy, ethics and company standards makes me a top performer. Professional Summary

Relationship development specialist. Strategic planner. I developed and streamlined digital platforms to accelerate company growth. I’ve managed and owned a construction company for over twenty years building many homes. I managed a rental company with over one hundred and fifty units. Worked as a payroll accountant for five plus years, including payable and receivable accounting. I have been responsible for the accuracy of large sums of money in real estate and banking.

Professional Experience

Property Manager / March 2021 – Current

Carpenter Rentals/Realty

Manage properties: Duties including leasing, receivable, and payable accounts, billing, court proceedings, coordinating maintenance requests, creating forms, maintaining P and L, spreadsheets, business email, phone calls, daily deposits.

Personal Banker and New Accountants / September 2019 – March 2021 Springs Valley Bank and Trust

Applied accuracy protocols to customer’s deposits and withdrawals. I sold CD's, opened new accountants, wrote, and processed cashier checks, and wire transfers, documented and forwarded government ledgers, answered phone calls, and emails, assisted in balancing the bank vault, managed ATM while applying accuracy and confidentiality. Accounting Clerk / August 2018 – April 2019

Dubois County Garage Doors

Responsible for accounts payable and receivables. I managed business payroll, and executed sales while creating a great customer experience.

Contractor / May 1996 – July 2018

Wallace Construction

Design, build, and remodeled homes. I read blueprints, bid material, and labor costs, negotiated financing through loan companies, interviewed and hired employees. I oversaw production for accuracy and performance while managing all billing and payable accounts.

Accounting Clerk / March 1993 – May 1996

AMAX Coal Company

Individually coded and encoded payroll for over two hundred union and company employees, calculated and managed vacation and sick days, supervised inventory on shipments, and coal production. I maintained shipping records, billing, and accounts receivable, and assisted with human resources activities. . Education

B.S., BUSINESS EDUCATION: University of Southern Indiana, Evansville, IN ASSOCIATE IN APPLIED SCIENCE/DOUBLE MAJOR: Accounting and Computer Information Systems, Ivy Tech State College, Terre Haute, IN

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