Yolanda Blackson

*** ***** **** ****** • Philadelphia, PA 19123 • 215-***-**** • ad0s7h@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Excellent typing ability: 11,000 Keystrokes / 70-75 WPM

• Highly skilled in various software applications, including Microsoft Word, Outlook, Excel, Banner, and Hyperion.

• Adept at use of various forms of office equipment including scanner, copier, and fax machine.

• Consistently performs large data entry tasks accurately and efficiently.

• Detailed-oriented, organized, and manages time effectively to achieve goals.

• Utilizes strong focus and concentration to multitask between various data entry projects.

PROFESSIONAL EXPERIENCE

Drexel University Philadelphia, PA

Human Resources Information Systems Specialist 01/2009 - 06/2017

• Processed, verified, and maintained personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

• Recorded data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

• Gathered and scanned personnel records from departments or employees.

• Examined employee files to answer inquiries and provided information for personnel actions.

• Searched employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.

Drexel University Philadelphia, PA

Administrative Assistant 06/2007 – 12/2008

• Operated office equipment, such as fax machines, copiers, or phone systems and arranged for repairs when equipment malfunctioned.

• Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.

United States Liability Insurance Group, Inc. Wayne, PA

Policy Issuer 01/2000 - 03/2007

• Corresponded with insured or agent to obtain information or inform them of account status or changes.

• Reviewed and verified data, such as age, name, address, and principal sum and value of property on insurance applications and policies.

• Transcribed data to worksheets and entered data into computer for use in preparing documents and adjusting accounts.

• Notified insurance agent and accounting department of policy cancellation.

• Calculated premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.

EDUCATION

Philadelphia Workforce Development Corporation Philadelphia, PA

Work Certified Card, Employment Education

PSI Institute of Philadelphia Philadelphia, PA

Certificate, Business Education / Data Entry

Murrell Dobbins Technical High School Philadelphia, PA

Diploma, General Studies / Business Education