Alisa Brooke Hubbard

**** *** **** ***** ** *****

Phone: 423-***-****

Email: ad0rg5@r.postjobfree.com

Qualifications: Met and exceeded all metrics and call performance skills over 3 yrs. call center experience all while maintain a professional, calm and pleasant attitude. Excellent customer service skills with over 10yrs experience. Excellent at emphasizing internal communications and staff needs. I am very professional. I do offer extensive experience in daily office operations and patient care and extensive quality service is my number one priority. I also maintain calendars to ensure that any deadlines are met, I am a very dedicated and a dependable worker, I work well with others I have outstanding people skills, typing skills, phone skills, computer skills, general office skills. I am well- adjusted and comfortable in working in an ever-changing fast-paced environment. I am very capable of fulfilling various and specific types of office duties. I am dedicated at fulfilling obligations to personnel and clients. I am great at multitasking, taking instruction to acquire completion of fulfilling obligations. I have outstanding organization skills as well as layout organization and assessment skills. Working with records and filing, appointments and scheduling; being able to obtain information as quickly as possible is a priority in being successful. Confidentiality is a must when working with any type of records and a top priority. I am comfortable working alone with minimal supervision; I am very self-motivated and focused. I am very dedicated at what I do and always strive to succeed whether it be in my work performance or my personal life. I strive to be as professional as possible. Colleges Attended: Walter State Community College 2006-2008: Walden University: 2010-2011

Work History:

The Collision Center; Office Manager...January 2006-June 2015: Responsibilities a wide range of administrative duties and executive support-related tasks and able to work independently. Well organized, flexible and enjoys administrative challenges organizing and coordinating office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. Also developing intra-office communication protocols, streaming administrative procedures, inventory control, office staff supervision and task delegation. Substantial experience in outstanding customer service skills with years of experience as a receptionist, customer service representative. 2

Landair Transport Payroll/HR S... June 2015-March 2017: Responsibilities include running an office accordingly and use of administrative software to make sure employees are paid accurately. Gathering data related to employee payroll and time worked. Processing payroll for hourly and salaried employees, including bonuses and taxes. Generating invoices and financial records. Answering employee questions and correcting errors in paychecks. Functions, such as finding, hiring, training, and supporting new employees. As a result, I was responsible for such important tasks as reviewing resumes, keeping track of employee information, and ensuring a company complies with labor laws and employment standards.

Lakeway Dermatology Associates: Patient Specialist...May 2017-Sept 2019: Essential duties and responsibilities include checking patients in and out, updating patient charts with current and accurate patient information. Updating current insurance authorizations and checking patient eligibility for services or programs available as well as scheduling follow up appointments.

County Deputy Clerk /Coordinator/Manager…June 2020-November 2022: Maintain office by organization of daily office operations and procedures. Preparing Payroll, design of functional filing system, expense reports, supply requisitions, monitoring clerical functions. Maintaining office efficiency by planning and having a structured environment for employees. Contributing to team efforts and accomplishing results. I worked within the administrative legal field as a deputy clerk assists in all levels of legal matters and court proceedings by completing and facilitating tasks for clients, judges and attorneys. I worked under the supervision of the County Clerk to complete clerical tasks related to the preparation and submission of legal documents and processes and ensure a thorough legal proceeding as a deputy clerk I would create, complete, update and file legal documents such as subpoenas, court summons, detention orders and public records. As well as administer the oaths to witnesses who testify or report to court References:

Debby Hickman King: Office Manager ... 865-***-**** Jim Willis: Business Owner... 865-***-****

Kimberly Gilmet: Realtor of Rector-Hayden Realtors Lexington KY 859-***-****