Natural Language Processing

NGUYEN THI PHUONG HOA

Final-year student

CONTACTS Email: ad0qol@r.postjobfree.com Tel: +84-969-***-*** Github: phuonghoa-hndh (github.com)

EDUCATION

Hanoi University of Science (HUS -VNU) Hanoi, Vietnam Final-year student 2020 - 2024 (expected)

● Major in Computer & Information Science at Faculty of Mathematics, Mechanics and Informatics PROJECT

HonQue - Smart Fintech Assistant Smart Fintech Assistant

● Honque is a smart fintech assistant which aimed at facilitating the fund's monetary management process. It can create votes when necessary, and automatically send notifications to late payers.

● Mainly responsible for Text-to-Speech & Automated Speech Recognition using API from Google and OpenAI.

● Accomplishment: Top 5 Fintech track JunctionX Hanoi 2023 NACO - Providing Customer Service Solutions.

● Conduct an assessment of the efficiency of the business's customer care process for employees and customers.

● In charge of Technology in the team: Sentiment Analysis in feedback comments, Facial Emotion Recognition, Text-to-Speech & Automated Speech Recognition

● Accomplishment: Top 2 Impact Entrepreneurship BootCamp 2023 by Lead The Change HonQue Chatbot - A Virtual AI Health Consultant Virtual Health Consultant

● Honque is a unique personal health assistant app that uses image recognition technology and chatbots to identify skin issues, scan receipts for drug purchases, provide information on prescriptions, and issue warnings about potentially irritating ingredients.

● Mainly responsible for personal chatbot: Training ChatGPT with custom data using Python & OpenAI API to make disease prediction

● Accomplishment: Top 3 & Potential AI Solutions in SheCodes Hackathon 2023 EXPERIENCE

VAIS - Vietnam AI System

AI Intern 06/2023 - present

● Email Classification project: Preprocessing data, implementing simple model, evaluating pre-trained model

● Performing sentiment analysis to improve the quality of Memobot's conversion: research papers, finding datasets in different domain & reprocessing, infer Vietnamese pre-trained models with collected test sets LANGUAGE & TECHNOLOGY

● Java, Python, Julia

● TensorFlow, Keras, Scikit-learn, Torch

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