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Account Executive Client Servicing

Location:
Tallahassee, FL
Salary:
50000
Posted:
October 30, 2023

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Resume:

Harrison Williams

**** * **** *** ***********, FL

Home: 901-***-**** Cell: 901-***-****

Email: ad0p1h@r.postjobfree.com

Professional Objective

Experienced Membership Sales and Service Executive with a demonstrated history of success working in the ticket sales and service industry. Skilled in communication, public speaking, leadership, and client servicing. Strong sales professional graduate of University of Tennessee, Knoxville. Seeking opportunities to grow preferably in a managerial or director opportunity.

Skills

Conflict resolution/Negotiation

Sales Solutions

Service Oriented

Project Management

Data Analytics

Communication

Education

B.A. Political Science/Economics, Public Administration concentration– 2017

University of Tennessee @ Knoxville, TN

Volunteer Experience

Faculty Advisor/Head Coach- FSU Mock Trial 2022- Current

Head Coach- Oregon State University Mock Trial- 2017- 2019

Work History

Membership Account Executive- 07/2022- Current

Seminole Boosters Inc.- Tallahassee, FL

Assist in the training and development of student interns and new business executives.

Service book of business over $2.9 million annually

Responsible for generating revenue through soliciting donations and upgrades for premium season tickets.

Match philanthropic interest(s) of supporters with giving opportunities that benefit student-athletes and athletic programs at FSU.

Senior Account Executive 08/2020- 07/2022

Louisiana State University – Baton Rouge, LA

Team Leader in total revenue across all six ticketed sports

Managed over 700 accounts in which responsible for renewals, new sales, and premium areas

Generated over $1 million in new revenue annually.

Assisted in execution of ticket operations for multiple postseason events.

Direct supervision over premium areas for football, gymnastics, and softball

Membership Services Manager 06/2019- 08/2020

Monumental Sports and Entertainment – Washington, D.C.

Maintained up-to-date knowledge and effectively communicated all team happenings, events, and plan holder benefits relevant to account base

Managed all aspects of guest services for all plan holders.

Arranged special events such as VIP reception, STM plan holder events, STM Party, feedback sessions, etc. by mailing invitations, tracking RSVPs, and planning event set up.

Managed over $400,000 in annual revenue through selling upgrades, add-ons, and referrals for season tickets through incentive programs.

Served as team lead for all season retention related activity for Mystics (WNBA) and Go-Go (NBA G-League) and assisting in Wizards (NBA) retention planning.

Senior Account Executive 11/2017-06/2019

Oregon State Athletics - Corvallis, OR

Assist in the training and development of student interns, inside sales team, and account executives.

Responsible for generating revenue through soliciting donations and upgrades for premium season tickets

Responsible for generating revenue through the sale of season, group, theme, sponsorship and premium ticket packages including nightly suites, and all-inclusive area sales

Match philanthropic interest(s) of supporters with giving opportunities that benefit student-athletes and athletic programs at OSU.

Athletic Department Marketing Intern, 07/2014 to 01/2015

University of Tennessee-Knoxville – Knoxville, TN

Created and designed marketing materials for UT athletic promotions (7) seven sports and (9) nine men's and women's teams.

Worked with coaching staff, VIP alumni, conference officials, and university administrators to ensure quality athletic experiences across all channels.

Accomplishments/Associations

Culture Committee Member (Seminole Booster Inc.) 2022- current

Million Dollar Earner (Taymar Sales U.) – 2021, 2022

Member of Omicron Delta Kappa, National Leadership Honor Society – 2017

oRecognizes academic achievement and campus leadership; members display exemplary character, leadership, superior scholarship, fellowship, and democratic ideals.

FedEx Services Marketing Intern of the Year- 2016

UT Mock Trial Team, All-American Attorney- 2015

Student Disciplinary Board Chair, University of Tennessee- 2015



Contact this candidate