Patients Customer Care
Resume:
ADELAJA OLUWATOBA ADEDAMOLA
** ******** *****, ********, ***** DE22 4AX
ad0oz9@r.postjobfree.com
My goal is to become associated with a company
where I can utilize my skills and gain further
experience while enhancing the company’s
productivity and reputation.
OBJECTIVE
Empathy and Emotional Support
Communication and interpersonal skills
Medication Administration
Attention to detail
Time Management
Vital Signs Monitoring
SKILLS
Bbox Solar Company
Limited
ad0oz9@r.postjobfree.com
Abiola Adelaja -
CEO/MD
REFERENCE
Provided attentive and compassionate care to patients in the hospital
Assisted with activities of daily living (ADLs), including bathing, dressing, and grooming.
Administered medications according to physician instructions and documented accurately.
Monitored and recorded vital signs and reported any abnormalities to the medical team.
Offered emotional support and companionship to patients, fostering a sense of comfort.
Collaborated with nurses and other healthcare professionals to ensure coordinated care.
Assisted in transferring and positioning patients to prevent bedsores and enhance comfort.
Hallmark Hospitals, Epe, Lagos State
Carer
Dec. 2022 - Sept.
2023
Provided caregiving services to patients with various medical conditions.
Assisted patients with mobility, including using mobility aids and exercises.
Managed medication schedules and refills, maintaining accurate records.
Accompanied patients to medical appointments.
Assisted patients with physical therapy exercises as prescribed by healthcare professionals.
Offered emotional support and engaged patients in meaningful activities.
Communicated regularly with families to provide updates on patient's progress.
Mariam Louis Clinic Lekki, Lagos State
Healthcare Assistant (National Youth Service Corps, NYSC) Sept. 2021 - Oct.
2022
Answered customer inquiries via phone, email, and in-person Directed customers to online resources
Updated customer records in the system, including notes about interactions
Pitched ideas for improving customer care
Created and maintained reports about customer interactions Attended staff meetings regularly and made contributions which enhanced sales.
Participated in team-building activities
Developed a rapport with customers
Bbox Solar Company
Customer Care Officer
July 2021 - August
2022
Planned and developed merchandising strategies
Analyzed sales figures, customers reactions and market trends to anticipate product needs
Collaborated with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
Monitored daily operations
Monitored logistics and supply chain
Unilever Nigeria Plc, Lagos
General Merchandiser
Jan. 2020 - June
2021
EXPERIENCE
Tai Solarin University of Education, Ijagun, Ogun State Sociology / Bachelor of Science
Sept. 2014 - Oct.
2019
Ijebu-Ode Grammar School
Senior School Certificate Examination (SSCE)
Sept. 2007 - July
2013
EDUCATION
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