Patients Quality Care

CURICULLUM VITAE

Okpala Jennifer Uchenna.

** ***** ****** ************* *** 2LP 077*******

ad0oye@r.postjobfree.com

Driver’s licence: International driving licence

Eligible to work in the UK: Yes

Highest level of education: Higher National Diploma(HND)

PERSONAL PROFILE :

A compassionate and experienced healthcare assistant with years of experience. Worked in a community setting and confident in providing personal care to all age groups. Has the ability to monitor and record vital signs and observations in line with professional standards. A calm and patient-focused healthcare Assistant with expertise delivering high quality care to clients in fast-paced hospital and nursing homes. Well-versed in basic wound care and dressing. Committed to complying with all first-aid, health and safety, and practice procedures and protocols.

EDUCATION :

2008: Abia State Polytechnic, Aba, Abia State, Nigeria. HND, Statistics

2006- Abia State Polytechnic, Aba, Abia State, Nigeria. OND, Statistics

2002- Agbor, Umunede Delta State, Nigeria. GCSE Cert.

1997- Guardian Angel Nursery and Primary School, Anambra State, Nigeria. First School Leaving Certificate

EMPLOYMENT EXPERIENCES

Care worker: Brown glass LTD Mayflower Gardens Wolverhampton: Till date

Duties and responsibilities: *Assisting on daily duties, *Mobility support, *Light house chores, * Continence care, *Assisting on personal hygiene, bathing, washing and dressing patients. *Making patients comfortable.

Caregiver: Friendly Hospital Enugu, Enugu State March 2020 to July 2023

Duties and responsibilities: Supporting the nurses and doctors in patient care, non-clinical support and infection control tasks. Monitoring patients and performing basic health checks. Assisting patients with their enquiries and responding to all requests promptly and effectively. Assist with hygienic bathing, washing and dressing of patients under my care. Identifying potential concerns with patient health and escalating this to the nursing and doctor teams. Engaging patients and recording the outcome. Always making patients’ feel very comfortable. Checking the basic signs and Monitoring patients’ conditions by taking record of their temperatures, pulse, respirations and weights. Assisting an Occupational Therapist, by assisting during a physical therapy session. Working with nurses to support outpatient clinics. Performing all tasks within established protocols and practice guidelines.

Key achievements/projects Resolved the usual complaints of patients, which has been a huge concern to the clinic. Improved engagements of patients through professional handling. Added to the patient database of the clinic because of my act of professionalism.

Postal Officer: EMS (Nigeria Postal Service) 04/2018 to 07/2020 Duties and responsibilities Managing and receiving the incoming mails/packages • Dispatching out-going mails /packages. • Attending to customers at the counter. • Enquiries for customers concerning destinations and prices for deliveries. *sorting mails different routes, by hand or using machinery. *load and unload delivery vans. *Use a hand-held computer device to get customer signatures. * Pick up mail from post boxes, post offices and businesses.

KEY SKILLS AND KNOWLEDGE Strong communication skills Monitor vitals Excellence customer service Compassion and sensitivity Stress management Emotional intelligence Time management Team player Positive attitude Hard-working and diligent.

KEY ACHIEVEMENTS:

CARE CERTIFICATES Jan 2023:

Caregiver 15 standard care courses, Florence Academy and Caredemy

Additional information Valid Passport International driving License. English Language Proficiency: UKVI IELTS TB test negative. Police clearance Available immediately.

HOBBIES: Meeting people, Cooking, Baking and Volunteering.

REFRENCES Available upon request

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