It Support Technical

JORDAN MENDOZA https://www.linkedin.com/in/jordan-mendoza-372b06213/

979-***-**** ad0ncz@r.postjobfree.com

Highly motivated to better myself and have a successful career. Always ready to learn new things and never give up. Self-learner and easy to teach. Can work with a team and communicate to make sure project or assignments get done.

Key Qualifications

Google IT Support Quality Control Highly Motivated Technical Support Troubleshooting

Basic Fundamentals of Networking Teamwork Self-Learner Supervisor Experience Management Azure Cloud Fundamentals

Education

Blinn College January 2023- Present

Professional Experience

Altex Computers & Electronics (July 2023-Present)

Manage an area that is assigned

Assist customers with finding products

Waller County Sheriff Office- Field Training Officer/ Booking Officer (July 2022- January 2023)

•Manage the training of new officers that are hired.

•Ensure the care and safety of inmates within the detention center.

•Highly trained in Tyler technologies for Odyssey 2008 version and 2017 version.

•Interact with high risk individuals

•Manage the processing of intakes and releases from the facility.

•Pass out medication to individuals that require medication.

•Supervised employees when there is no supervisor present.

Sector 7 Energy- Senior Energy Consultant (September 2021- February 2022)

•Extensive knowledge of the constant changes to the energy market

•Create and maintain customer relationships

•Teach customers about the market and help them make informed decisions about their energy purchases.

Brazos County Sheriff Office- Booking Officer/ Detention Officer/ Magistration Officer (June 2018- June 2021

•Manage the processing of new intakes into the facility.

•Manage the release of individuals from the facility.

•Process paperwork for the magistration judge and escorting individuals to magistration court.

•Manage 50-60 individuals within a dorm setting to provide them with safety for themselves and others.

•Interacted with high risk individuals

•De-escalate individuals that are going through mental distress

Texas Department of Criminal Justice- Correctional Officer III (September 2015- July 2018)

Provide the citizens of the great state of Texas the safety and security of keeping dangerous individuals within secured facilities.

•Managed 50-1200 individuals within cell block and dorm settings.

•Escort individuals to the hospital and back to a secure facility

•Highly skilled in self-defense

Certifications

Google IT Support 2023

AZ-900 Azure Cloud Fundamentals 2023

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