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Nicole Itumba

ad0lyc@r.postjobfree.com

www.linkedin.com/in/nicoleitumba

EDUCATION:

Master of Business Administration May 2024

University of the Cumberlands, Williamsburg, Kentucky

Bachelor of Arts in Mathematics December 2020

Berea College, Berea Kentucky Full Tuition Promise Scholarship Recipient

Relevant Coursework:

Calculus iii ●Probability ●Fundamentals of Math ●Abstract Algebra ●Applied Engineering● Business Programing● Software Development ●Software Design &Implement ●Databases Management ●Investments ●Options, Futures & Derivatives

SKILLS/QUALITIES: Proficient in Python, MATLAB, Salesforce, Microsoft Office including Word, Excel and PowerPoint, Basic SQL, Learning Tableau, Analytical Skills, Data Analysis, Budgeting, Data entry.

LANGUAGES: Fluent spoken and written English, Swahili and French.

PROFESSIONAL EXPERIENCE

Business Development Consultant,

Oracle, Austin, Texas January 2022-June 2023

Manage existing customer relationships and identify additional consulting opportunities, by helping customers reduce cost, while reducing risk and increasing efficiency.

Connecting business pains with technological solutions

and Identifying Customers business needs and articulate how Oracles Solutions can address the needs through customized approach.

Gain in-depth knowledge of Oracle products and technologies, territories, competitions, and trends. Helping customers unlock the true potential of their Oracle Cloud purchase.

Communication Coordinator, Temporary

University of Kentucky, Lexington, Kentucky February 2021- Dec 2021

Maintain client’s data in Salesforce Software.

Assists with scheduling appointments and maintaining client files.

Notify exposed individuals, by contacting them of their potential exposure as rapidly and sensitively possible.

Check in with Contact to make sure they are self-monitoring and have not developed symptoms.

Office of the Academic Vice President, Berea College May 2018 – Dec 2020

Assisted Chair of the Institutional Review Board (IRB) Committee with training materials, organize and research protocols, and maintain existing research record

Responsible for preparation and checking of financial documents and office accounting for almost

Proofread documents and correspondence; helped with copying, scanning, and creating files

Train labor students and monitor work performance to meet work expectations

Accounts Payable Clerk, Berea College August 2016 - May 2018

Made sure every student is clocking in and tracking time worked correctly and aided students in establishing direct deposit accounts to ensure timely payments. About 1,650 students enrolled

Answered students’ questions concerning biweekly payroll and provided customer service through in-person interactions and phone inquiries

Organized current and past bookkeeping files and managed office supplies inventory

Intern – Center for Refugees, Math Teacher, San Antonio, TX Summers 2017 & 2018

Supported over 10 Refugee women in excelling in mathematics and maintained consistent contact

Mentored and tutored beginning level students and gathered strategies to differentiate instruction for a diverse classroom

Created and implement lesson plans aiming to increase student confidence in ability and interest in learning

Compiled and utilize pre-tests, formative, and post-assessment data

Customer Service and Sales Associate Walmart, San Antonio, TX March 2015 - August 2020

Responded professionally to compliments and complaints from over 500 hundred customers a day

Addressed challenges according to policies and handle issues of returns, exchanges, and refunds

Serve customers through telephone, electronic means, and in person by giving quick response to any product and service inquiries

EXTRACURRICULAR ACTIVITIES

Mathematics Club, Berea College August 2016 – Dec 2020

Drum Club, Berea College May 2016 – Dec 2020

Women’s Soccer Team, Berea College August 2016 - May 2017

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