Talisha Smith

Columbus, OH *****

smithtalisha*8@ gmail.com

1am a highly motivated, energetic, self-sufficient and confident individual. have seven years of experience in

the mortgage servicing industry. In those seven years, have gained extensive knowledge in a variety of areas,

including work ethics, communication styles, diversity, teamwork, networking, leadership and numerous other

skills. have knowledge of foreclosure, loss mitigation, claims, loss analysis and bankruptcy processes. am

an innovative, detail-oriented professional, with excellent oral and written communication skills and capable

of handling multiple tasks.

Authorized to work in the US for any employer

WORK EXPERIENCE

Senior Lead Operations Specialist

- 2008-02 - Present

Provided my expertise while working closely with underwriters to potential recovery eight million dollars from

the insurance companies due to Hurricane Katrina.

Worked closely with Recourse and Recovery mapping their daily process, to identify any gaps in the process

or to make the process more efficient.

Assisted with FHA curtailments recovery project for last quarter 2007. The purpose of this project is to hold

the vendors accountable for any losses occurred in conveyance and post sale.

Senior Discharge Research - 2007-01 - 2008-02

After the Bankruptcy is discharged, accounted for the monies received from the bankruptcy trustee and the

mortgagor.

Maintain a spreadsheet to determine if all funds were applied to the account correctly per the Proof of Claim's

and mortgagor's note.

Collect funds from attorneys and third parties, responsible for fee waivers and escrow deficit spread.

Bankruptcy Senior Analyst

JPMorgan Chase attorneys - 2005-07 - 2007-01

* Providing attorney and borrowers with payment histories and escrow analysis.

* Reviewing Trustee ledgers

* Negotiate quickly and effectively with JPMorgan Chase attorneys, debtor attorney, bankruptcy Trustee,

mortgagors and other external vendors without jeopardizing the interest or legal rights of the investor or insurer.

+ Knowledge of Fair debt Collection practices and Federal Bankruptcy law.

+ Request attorney to file motions that protect JPMorgan Chase's interest in property when the customer does

not abide by the confirmed plan, files multiple bankruptcies, withholds rent collected on the property, or attempt

strip down of the note.

+ Respond to written and verbal inquires in a timely manner.

* Report activities of the bankruptcy attorneys working on behalf of Chase Home Finance to verify that filings

and hearings are completed in a timely manner.

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