Office Management Customer Service

Brianna L. Hetrick

PROFILE

To achieve a position where I am able to utilize the skills and training I have acquired throughout my career. I strive to produce quality work and am a great team player. My greatest personality trait is the ability to handle all attributes of clientele while maintaining a positive, professional and friendly attitude.

EXPERIENCE

Warehouse Operator/Shipping Verifier, Bell & Evans - 2021 - 2022 Responsible for maintaining the storage and organization of products within the cooler to ensure it is being shipped to customers while maintaining the highest quality. Wood Working, Colonial Craft Kitchen Cabinetry - 2020-2022 Responsible for product inventory and all aspects of cabinet refinishing. Office Management, Daryl Gerber Law Offices - 2019-2020 Duties included record keeping, clerical and customer service. Office Management, KOA Campground - 2015-2017

Customer interaction including reservations. Server and kitchen duties as requested. Managerial skills of time keeping; new employee training. Wood Working, Pfautz Refinishing - 2013-2015

Duties included all aspects of cabinet refurnishing, daily customer interaction, providing quotes.

Office Management, Loves Travel Stop - 2011-2013

Customer service including cash handling, issuing refunds and exchanges and scale operator for trucks.

EDUCATION

Northern Lebanon High School - High School Diploma, 2013 Harrisburg Area Community College - Certified Nursing Assistant, 2015 SKILLS

Customer focused, ability to work under pressure in a client-facing role with responsibility for fast and accurate transactions, managerial skills, computer skills. VOLUNTEER WORK

Volunteer, Bunny People Shelter

145 E Main St Fredricksburg PA 17026 717-***-**** ad0iu6@r.postjobfree.com

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