Gerald E. West

Washington Dc *****

M: 202-***-****

ad0il6@r.postjobfree.com

Summary

I have 34 years of experience in Facilities Management, Office Services, Event Coordinator and Fleet Management. I'm a dynamic leader, excellent team builder, implementation expert, customer service driven, and work great under pressure, I’m aiming to leverage my abilities to successfully fill the management role on your team.

Experience

2018 T0 2023 Canon/American Petroleum Institute, Washington, DC

Facilities/Office Services Manager

Served as the Site/ Facilities Manager and business consultant for Canon and American Petroleum Institute. Schedule and manage team’s day to day operations. Shipping and receiving, hospitality, events, conference room set-ups, copy/print.

Led activities to design and produce printed products for clients. Reports to frontline management on monthly portfolio activities and client requests. Develops training material and instructs classes for product design and production.

Provided training to regional Canon offices on new procedures to increase efficiency. Provides detailed data analysis and recommendations for executive leadership to identify solutions to difficult challenges.

Provides analysis and reconciliation on a variety of integrated accounts to ensure project success and budgetary needs do not exceed projected cost.

Provides monthly reporting. Presented documentation on procedures to manager and teams.

increase efficiency, Provided detailed data analysis recommendations

for executive leadership to identify solutions to difficult challenges.

2011 to 2018 SiriusXM Radio Washington, DC

Facilities Manager

I served as the Facilities/ Office Services Manger

Deliver efficient, cost-effective and customer-oriented office services.

Direct all aspects of vendors (vending, pest, shuttle services, etc.).

Manage Mailroom functions providing efficient and effective processing, distribution and customer support for US Postal materials, package delivery, and express carrier services.

Manage SiriusXM Fleet service.

Plan and budget, cost effective, and customer-oriented Shipping and

Receiving, and reprographic services

Plan, manage, and deliver efficient, cost effective, customer oriented, safe, and regulatory compliant shuttle service.

Assess facilities operational and service quality and implement improvement initiatives.

Administer policies and procedures ensuring effective, efficient, customer oriented, safe, regulatory compliant and ethical departmental performance.

Perform office service functions in compliance with applicable regulations and protect staff health, safety, security, work life quality, and the environment.

Oversee Office Services improvement projects and support management efforts to complete department initiatives.

Support emergency preparedness and disaster recovery participating in cross-functional teams, developing department specific plans and procedures, providing staff training, and ensure systems and procedures

are tested.

Administer the acquisition, distribution and use of tools, equipment, and supplies.

1997 to 2011 OCE Business Services Washington, DC

Senior Site Manager

Gather all relevant data to thoroughly analyze risk, costs, benefits and alternatives.

Responsible for cost control and planning of job site by developing accurate and realistic plans that support clients long and short-term goals.

Daily tasks include prioritizing and delegating duties of staff to maximize the use of time and resources as well as creating and maintaining an efficient and productive job site. Provide appropriate training as needed.

Responsible for quarterly, monthly and weekly reports such as payroll, billing, service enhancements and other relevant reports.

Constant interface with client contacts to actively solicit input, ensuring smooth operation of job site.

Interface with all vendors to ensure compliance of services rendered to the client.

Job Sites Include:

SiriusXM Satellite Radio, Washington D.C.

Kellogg, Huber, Hansen, Todd & Evans, Washington D.C.

Clark Construction, Bethesda, Maryland

Muldoon, Murphy & Faucette, Washington, D.C.

Manatt, Phelps & Phillips, Washington, D.C.

Accomplishments

2023 Canon Pride Cup Award winner

OSHA, AED Regulations Training

Six Sigma Training

2023 Completed API KnoWB4 Training

2022 API’S Facilities Team Leader Award,

March 2023 Canon Circle of Excellence Award Winner (Customer Service)

February 2022 Canon Circle of Excellence Award Winner (Customer Service)

December 2022 Canon Circle of Excellence Award Winner

May 2021 Canon Circle of Excellence Award Winner (Customer Service)

2021 Completed Canon Management Training

2004 Oce Site Manager of the year Mid-Atlantic Region

Proficient in the following:

Microsoft Office, Outlook, Word, Publisher, Prisma Prepared, Teams, Excel, PowerPoint, Fiery, Concur, Workforce, Uniflow, Canon printers and copiers, Network Printing.

Education

Graduate of Mackin Catholic High School with Diploma

2 Years of College at The University of The District of Columbia for Applied Business

References are available upon request.

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