Holly Van Arsdale-Carlson [Healthcare Sales Pro]

Friendly, Caring and Courteous: who shows up on time and increases the bottom-line profitability with competency and care for the whole organization! Walnutport, PA 18088

ad0i90@r.postjobfree.com

+1-610-***-****

To secure a position as a Healthcare Sales Associate with a reputable and professional Healthcare Company that is aligned my experiences, skills and integrity. Willing to relocate to: Allentown, PA - Bethlehem, PA - Easton, PA Authorized to work in the US for any employer

Work Experience

Healthcare Sales Representative / Consultant / Billing / Shipping / Receiving Newhard’s Pharmacy - Northampton, PA

2021 to April 2023

Core Responsibilities:

• Consulted with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.

• Provided administrative supervision for a program of comprehensive health service of professional and non-professional clients involving therapists, counselors and related health personnel.

• Allocated staff on basis of workload, space, and available equipment.

• Participated in budgetary planning, reviewed operating costs, performed cost studies and prepared department budgets.

• Supervised studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Made recommendations and implements.

• Coordinated projects and conducted evaluations various of rehabilitative programs in the department and within the overall objective of the department.

• Directed the processing of medically prescribed orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.

• Consulted with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.

• Analyzed patient records with attending staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.

• Ensured that compliance manuals are current and that policies and procedures are followed.

• Represented the Department Administrator in external contacts with community groups, organizations, and agencies.

• Supervised the office administration, Pharmacy, Shipping & Delivery and office record keeping activities of the department.

• Responsible in part, for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.

• Supervises the preparation and copying of operational manuals and procedures.

• Spreadsheet: Daily Accounting

• Followed through with Care Providers, Manufacturers and clients for Shipping & Receiving

• Examine, interview, measure, scan and cast patients to determine their orthoses & prostheses needs; identify factors affecting fit.

• Fit, tested, and evaluated devices on patients; make adjustments for proper fit, function, and comfort.

• Instructed patients in the use and care of orthoses/prostheses.

• Maintained patients' records.

• Selected materials and components to be used based on device design.

• Conferred with physicians to formulate specifications and prescriptions for orthoses & prostheses.

• Maintained referral source relationships with regular communication

• Found opportunities to schedule in services to promote product line to new and existing referral sources Durable Medical Equipment (DME) Mobility Products, Long Term Care Services, ADEPT® Pleural and Peritoneal Drainage Systems, Power Lift Chairs and Patented Power Recliners. Bariatric products & nutritional products, Bathroom safety aids & incontinence supplies, Blood sugar monitors, Blood sugar

(glucose) test strips, Braces (arm, leg, back, & neck), Canes Commode chairs, Compression hosiery, braces & sleeves, Pap machine including CPAP & APAP, Crutches, Enteral nutrition supplies Glucose monitors, Lancet devices & lancets, Lift chairs & bedroom safety rails, Mastectomy fittings & Prosthesis, Nebulizers & nebulizer medications, Orthotics, Ostomy supplies, Rollators & accessories, Therapeutic shoes or inserts, Transport chairs, Walkers/knee walkers, Wheelchairs. Healthcare Sales Representative / Consultant / Billing / Shipping / Receiving / Operations Lead

Hartzell's Pharmacy - Whitehall Township, PA

February 2016 to February 2018

Relevant work experience BELOW:

Durable Medical Equipment Representative

Hartzell,s Pharmacy - Catasauqua, PA

2011

· Ensured friendly and warm meeting, conveying care, and offering medical equipment services.

· Received incoming calls, call back clients, and schedule appointments for various services.

· Verified medical insurance coverage, contacted insurance companies, and completed necessary paperwork to cover services.

· Measured and fit clients for prosthetics, braces, walkers, and other medical equipment.

· Certified Mastectomy Fitter (2005), Greater Lehigh Valley Red Cross.

· Filled prescriptions for medical equipment and services.

· Contacted doctor’s offices to verify medical prescriptions as needed.

· Processed payments (cash, credit card, check).

· Worked closely with pharmacy staff, sales associates, and other team members to ensure clients receive a complete experience.

Education

SEE CERTIFICATIONS BELOW

Skills

• Microsoft Powerpoint

• Project Coordination

• Presentation Skills

• Medical sales (3 years)

• Medical billing (4 years)

• DME (4 years)

• Mobility products (3 years)

• Insurance Verification

• EMR Systems

• Medical Terminology

• Medical Records

• ICD-10

• Accounting (3 years)

• Ostomy care (3 years)

• Prostheses Prosthetics (3 years)

• Compassion-focused (10+ years)

• Dynamic Phone Skills (10+ years)

• Operations management (3 years)

• Shipping & receiving (4 years)

• Strong Verifiable Work Ethic (10+ years)

• Clerical Experience

• Dental Assisting

• Chairside Assisting

Certifications and Licenses

Certified Nursing Assistant

1995

Mastectomy Fitter Certification

2005

Certified Dental Assistant

2009

Additional Information

TESTIMONIAL:

“Working with Holly was always pleasurable because of her vast knowledge of products, prosthetics, healthcare costs, insurance, price and availability. She was stellar in working with our organization that helps children who are blind and autistic. I highly recommend her for her broad knowledge base and super friendly personality!”

Charles Eckhart, Treasurer, Global Strategist and Digital Marketing Officer, MyCharity4Kids.org / VolunteerOne.org Miami, Florida

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