Kenya A. Black

313-***-****

ad0hsr@r.postjobfree.com

https://www.linkedin.com/in/kenya-k-black-8486949/

Professional Profile

Over 20 years of Business, Communications and IT experience in the Manufacturing, Federal Government, Marketing, Human Resources and Information Technology. Proven Faculty Member, Trainer, Facilitator and Mentor.

Sr. Communications and Content Manager, Consultant – Lead for all content, communications, SharePoint administration and branding decisions for the Global Manufacturing Excellence team. Presenter for all communications and training. Subject matter expert for Executive Leadership team.

Faculty Member/University Level – Teach undergraduate courses at two Universities. Create curriculum, syllabus and online classrooms. Mentor students and provide optimal instruction.

Strategic Leadership – A proven leader responsible for developing and implementing marketing plans, communications and strategies. Decisions are made via critical thinking and data analysis. Lead and mentor teams to success in alignment with corporate goals and vision.

Proposal Development Thought Leader – Responsible for the creation and maintenance of all proposals in North America. Proficient with Business and Industry, Education and Healthcare focused proposals.

Education and Certifications

Master of Science degree in Business Administration – Central Michigan University /Mt. Pleasant, MI

Bachelor of Science degree in Business Administration – Central Michigan University / Mt. Pleasant, MI

Business Analysis Master’s Certification – George Washington University, Washington, D.C.

Public Administration Master’s Certification – Central Michigan University, Troy, MI

Professional Training

SharePoint Site Administration

Communicating Globally

Microsoft Outlook, SharePoint, Excel and Access

Telecommunications, Network & System Security

Industries

Automotive/Manufacturing

Education

Government

Utility

Hospitality

Areas of Expertise

Communications

Brand Marketing

Public Relations

Experience and Skills

Microsoft Office products (all)

Adobe (all)

Customer Relationship Management (CRM)

Training/Facilitation

Team Leadership and Collaboration

Proposal Development

Communications Strategy Planning

Digital Communications

Brand Management/Marketing

External Communications

Crisis Comunication Development

Speech Writing

Creating Innovative Communications

Writing, Editing and Publishing

Content Management

Agile Coach and Consultant

Budget Analysis

Project Management

Change Management/Org Development

Sales/Customer Acquisition

Courses that I Facilitate

IT Global Communications Train-the-Trainer

Critial Thinking

Intro to Communications

Diversity Awareness

Chronology of Experience

Sr. Business Communications Manager, Proposal Development, Marketing and Strategy

AVI Foodsystems, November 2022 – Present

Responsible for the management and execution of bids and proposals for the business, education, hospital, Government, manufacturing and transportation industries. Single point of contact for all North American proposals.

• Report to the Vice President of Marketing to ensure all content in proposals and the process to respond to RFPs is clear, concise, measured and documented

• Supervise and coach proposal team personnel including proposal managers, proposal coordinators, technical

writers, and graphic designers

• Create project schedules and present for internal review

• Build proposal compliance metrics and work with financial team to track fulfillment of all requirements

• Maintain strong relationships with Subject Matter Experts (SMEs) and other Department heads

• Research, select and implement a CRM that works best for the company

Sr. Content/Communication Strategist (Freelance), Honeywell Aerospace Project

MRM, July 2021 – November 2022

Responsible for the execution of the strategy, concept, and curation of content client Honeywell’s Aerospace site. Collaborate with internal and external clients, while making recommendations for new content.

• Lead the development of clear and engaging content on Honeywell’s Aerospace site

• Assigned content audits to team to ensure current content was performing, made changes after analysis

• Established style guide to ensure writing style and tone were consistent for all creative projects

• Create and manage project templates to ensure all tasks, roles, recommendations and timelines were followed

• Brainstorm with in-house team to develop new ideas

• Lead and establish social media presence via Instagram, LinkedIn, Facebook Business and other flourishing platforms

Sr. Content Strategist

VMLY&R, July 2021 – May 2022

Responsible for the execution of the strategy, concept, and curation of content on Ford Owner website. Collaborate with internal and external stakeholders.

• Content research for subjects and trending stories

• Generate ideas to develop as digital content

• Use data to inform content recommendations

• Have a firm grasp on delivering effective content for target audiences

• Nurture and develop relationships with writers, experience designers, and creatives

• Execute content strategies for the purposes of marketing websites in diverse verticals

• Frequent outreach to cross-functional teams for the purpose of growing online visibility

• Do whatever it takes to grow the target audiences of our clients

• Create detailed deliverables to support content strategy and content governance initiatives

Sr. Communications Specialist

Origami Works Foundation (part-time), April 2021 – June 2022

Origami Works Foundation is a leader and funder of nonprofit initiatives in Chicago workforce development and education-to-career transitions.

Set communications-related project goals for various initiatives

Develop communications strategies and schedules that will meet communications goals

Produce emails, press releases, articles, website content, presentation slides, and other materials that are well written, accurate, and engaging

Manage earned media programs for B2B clients from concept to completion by understanding their needs, monitoring relevant news and industry forums.

Sr. Communications Consultant

Kimberly-Clark via Corporate Employment Resources (Consultant), Global Quality, Regulatory and Compliance, Program Management Office * August 2020 – March 2021

Consult with Kimberly-Clark with the Communication team on Quality commercial and transformational initiatives. Program and Project Management, and Organizational Change Management in partnership with HR.

Create organizational announcements, newsletters, digital and relevant content internal and external.

Create framework for Communication Ambassador Program

Support senior team members with reactive crisis communications/issues management and media response/interview prep.

Set up, managed and presented Global Town Hall meetings

Define and measure success metrics to determine marketing attribution and conversion targets

Partner with all teams within Quality to develop their own SharePoint site

Lead Global People Leader meetings and send out communications regarding monthly tips that improve quality in mills/plants

Lead crisis communications and all change initiatives within the organization

Content development for C-Suite Executives

Sr. Marketing Manager, Marketing and Sales

Consumers Energy via Fast Switch, Marketing and Sales * August 2019 - March 2020

Responsible for the data sciences, voice of the customer, marketing strategy and go-to-market plans required to achieve business goals such as customer satisfaction and product growth. This includes customer data, advanced analytics, research, product and experience marketing strategy, and customer communications to support those strategies.

Create the product positioning by assessing the competitive landscape and defining the products' differentiated value propositions.

Participate in the development of products' attributes and pricing

Partner with Home Products Portfolio Marketing Manager, product owner, sales team, and Customer Experience teams to execute marketing plans and design the optimal customer experience with the product and company that achieve business goals

Define and measure success metrics to determine marketing attribution and conversion targets

Partner with product owners to influence product pricing and bundling strategies, as well as plan new product launches and manage the cross-functional implementation of those launches

Assess performance against business goals via ROI analyses and business cases through daily, weekly, and monthly operating reviews utilizing the company's lean business tools around problem solving and visual management

Develop the channel plans and manage the execution of the tactical programs/campaigns, including creative development, necessary to deliver on the sales and marketing strategies

Sr. Communications and Content Manager, Adient Manufacturing System

Adient plc (formerly, Johnson Controls), Manufacturing Excellence * August 2016 – March 2019

Responsible for all communications and content in the Adient Manufacturing System (AMS). Collaborate with the Executive Management team to release AMS standards, principles, plant guidelines and website information.

Manage the creation of all articles, brochures, letters and newsletters on behalf of Manufacturing Excellence

Lead all Adient Manufacturing System (AMS) content changes from Johnson Controls to the new Adient

Supervise plant visits and ensure that all plant processes and procedures are adhered to

Lead and write policy for High Performance Teams (HPTs)

Drive Manufacturing Excellence strategy to ensure it adheres to company strategic plan

Drive strategy for yearly AMS Manufacturing Practices, Standards and Principles

Responsible for all AMS branding decisions

Manage 230 Communications liaisons from all Adient plants around the globe (including Americas, EMEA, China and AP)

Single point of contact for nine Principle Leaders for plants

Lead, coordinate and record global quarterly conferences for all plant and manufacturing excellence teams

Lead efforts for organizational change and development

Lead SharePoint new development, strategy and design

Create story ideas for AMS website and Adient site that convey Manufacturing Excellence story

Direct Executive Leadership and Plant managers with best practices, web application data, and plant ranking reports

Perform daily management of vendors and suppliers to the Manufacturing Excellence team

Manage all print, branding and communications that support the global team

As web content strategist managed internal corporate site; led developer, designer, and content experts in successful redesign and rebranding of site and agency.

Sr. Project Manager/Communications Consultant

Ford Motor Company, Enterprise Program Management Office * June 2014 - July 2016

Responsible for consulting with Project and Program Managers on major initiatives. Responsible for developing communication plans, training plans and Entrepreneurial Project Manager behaviors. Received certification for Agile Consultant and Coach from the Agile Institute.

Organization Change Management, Strategist and Communications lead

Work closely with Information Technology and Corporate Communications to produce and implement effective internal and external communications

Drive strategy and implementation of new communication channels, innovations and brands that strengthen messaging

Use internal and external social media channels to convey messages that boosts Ford’s image

Facilitate/Train Project Managers on various Project Manager functions (example, Clarity Training, Effective Communications, Risk and Issues, and Cost Estimation)

Define requirements for Project Management tools

Consultant for Project and Program start-ups

Communication consultant for Ford’s Connected Vehicle strategy

SharePoint administrator and developer

Editor for newsletter and internal communications

Lead for Project Managers on presentations, speaking skills, and change management on systems, training materials and roll out

Supplier Performance Specialist, Lead Trainer/Communicator, Training Supervisor and Corporate Comms

Ford Motor Company, Supply Chain Management * November 1995 - February 2012

Lead team by identifying ways to increase the efficiency and effectiveness of training suppliers on new technologies, process and procedures. Managed system trainers and created a new system that brought revenue of over $150,000 per year into the department. Received a leadership award for efforts.

Developed training materials and conducted training for over 5,000 plant personnel and suppliers on MP&L Processes and Procedures.

Created cost structure for MP&L courses, which has resulted in over $150,000 in revenue per year.

Responsible for MP&L Supply Chain budget

Created international training classes for suppliers so that they will not need to travel to the U.S., resulting in customer satisfaction and cost savings for our supply base.

Create marketing materials for over 3,000 suppliers to the Automotive Industry

Supervisor for all trainers for internal Ford systems

Act as a main point of contact for the NA supply base, handle daily calls/e-mail regarding MMOG, MP&L Q1 Requirements and Delivery Rating questions

Responsible for all communications that go to supply base (over 3,000 suppliers)

Research demographics of suppliers, to improve their Q1 scores and Delivery Rating.

New supplier development – identify new suppliers to Ford NA, communicate MP&L supplier requirements

Write and edit relevant and effective articles for Internal Company Website

Manage Communication plans and strategy for over twenty teams

Consultant for newsletters, publications, articles, speeches and press releases

Senior Facilitator/Professor (part-time, as needed)

University of Phoenix, Phoenix, AZ * December 2008 - November 2014

Lead Facilitator and mentor for students who are seeking an Undergraduate degree. Support all efforts by students and stay on track with new changes to the learning management system.

Present and facilitate critical thinking curriculum to entry-level college students

Organize classes and ensure that the discussions stay on track

Evaluate and provide feedback on assignments and exercises.

Administer tests to approximately 50 students per semester

Provide guidance, mentoring and development to students on a regular basis

REFERENCES Available Upon Request

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